Pharmacy Technician Customer Service
Resume:
Amber Stiltner
Kihei, HI *****
**************@*****.***
Objective
Looking to fill a role in an office setting and contribute my experiences from working in professional environments and high-volume of clients. Experience
Pharmacy Technician / Pharmacy Cashier
Walmart Inc. Georgetown, DE - October 2014 - March 2017 Walmart Inc. Kahului, HI - May 2017- December 2023
● Worked directly with a certified Pharmacist to safely and accurately dispense any and all medications to anticipating patients, and processing insurance to ensure claims are paid.
● Maintained inventory of supplies, medications, OTC items and special OTC purchase requests for the store while following safe and secure handling protocols.
● Collaborated with medical offices to clarify information related to patient care.
● Assisted in inventory processes such as pulling outdated drugs to return to manufacturer, providing an exact count for on-hands accuracy, and keeping stocks organized.
● Worked alongside coworkers to accomplish the same goal of providing our patients with genuine care and a high level customer service.
● Stock supplies for daily work flow . Includes but not limited to paper, staples, prescription bags, amber vials, caps
● Adhered to proper HIPAA / PHI policies, ensuring privacy and security of patient info.
● Cash handling/ POS system knowledge, credit/debit cards, and FSA plans Hostess/Diet Clerk
Nanticoke Memorial Hospital, Seaford, DE - September 2012 - January 2015
● Assisted patients admitted for stay with placing their menu options while adhering to special dietary restrictions as assigned per hospital dietician.
● Worked alongside coworkers to accomplish patient and visitors dietary requests.
● Helped our team to maintain a high standard for a clean and sanitary working environment for both staff and patients.
● Ensured patients received correct food trays in a timely manner based on needs. Education
Sussex Central Senior High School- High School Diploma - Class of 2011 Skills & Additional Strengths
● 10+ Years Customer Service
● Detail Oriented
● Inventory Management
● HIPAA
● Food Service
● Hospital Experience
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