Security Officer Customer Service
Resume:
Annette Smith
Washington, DC *****
*********@*****.***
Objective
To obtain a full time position where I can guard, patrol, or monitor premises to prevent theft, violence, or infractions of rules.
Education
Ballou Stay High School, Washington DC January 2014 - August 2014
G.E.D
Capital City Protective Services, LLC, Landover, MD September 2014 - October 2014
Security Training Class
Experience
Admiral Security, Bethesda, MD December 2015 – April 2018
Unarmed Security Officer
·Welcome and escorted visitors to assigned areas
·Secured premises and monitor all activities on premises
·Accurately documented any incidents to management
·Performed identity check
St. Moritz Security, Baltimore, MD June 2010 – November 2013
Armed Security Officer
·Welcome and escorted visitors to assigned areas
·Secured premises and personnel by patrolling property
·Accurately documented any incidents to management
·Performed identity check
BK Lass Protection Services, Landover MD November 2007 – April 2010
Security Officer
·Monitored assigned areas to detect and prevent any possible security breaches
·Utilized metal detectors and scanners prior to victors’ entry
·Conducted and enforces all company polices
·Authorized the entry and exits of all patrons
TGI Fridays, Washington DC June 2003 –August 2007
Hostess/Cashier
·Greet the customers who are arriving and departing from the venue.
·Assist guests to their seats in a very welcoming manner
·Provided assistance to servers and maintain a clean and well organized work station.
·Provided answers to customer service related questions, and provide helpful suggestions to customers with regards to food, drinks, and excellent customer service.
Metropolitan Protective Services, Capitol Heights, MD March 2001 - October 2002
Security Guard
·Secured premises and personnel by patrolling property; monitoring inspecting buildings, equipment, and access points; permitting entry.
·Prevented losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
·Maintained environment by monitoring and setting building and equipment controls.
·Completed reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
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