Driven and compassionate healthcare professional with 15 years hands-on experience in fast-paced hospital environment. Accountable and responsible with a strong focus on patient care, improving sterile environments for operating rooms and hospital clinics. Demonstrates an ability to manage a team through leadership, employee development, training, and mentoring. Expertise in identifying and implementing operating procedures that improve accuracy, efficiency, and productivity, resulting in greater physician, nurse, and employee satisfaction. Aptitude for identifying equipment malfunctions and improving quality of sterilization. Skilled at communicating, organizing, and solving problems.
Experience
Baylor Scott & White Hospital
Sterile Processing Regional Manager 4/2018 to 4/2024
Managed staff of 20 employees. Hired, trained, and evaluated staff. Processed payroll, oversaw performance and resolved employee relations issues.
Improved team performance by instituting standard operating practices and procedures. Achieved high staff morale and retention through effective communication and prompt problem resolution.
Oversight of supplies and instruments with a focus on reducing overstock and expired product.
Worked closely with vendors and suppliers to obtain supplies at competitive prices to adhere to operating budgets.
Implemented Materials Management Micro Systems (SPM) surgical bar code tracking system resulting in a significant reduction in instrument tray errors, reducing the number of incomplete sets and time spent looking for instruments.
Established and documented Sterile Processing policies and procedures. Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations.
Fostered relationships and enhanced surgeon and nurse satisfaction by ensuring all sterile processing equipment worked properly.
Stryker Endoscopy: Pro-care Specialist 1/2016 – 4/2018
Provided clinical surgical support by managing all relevant equipment.
Anticipated related device needs of the O.R. staff and surgeon during surgical procedures.
Responsible for trouble-shooting and maintaining Stryker equipment and related devices.
Worked with surgeons, O.R. personnel, central processing, biomedical and all other staff.
Maintained knowledge base of equipment and disposable products through Stryker education.
Provided physicians and OR personnel with information on new and current products.
Accurately recorded and reported all surgical procedure information.
Quickly adapted to add-on and emergency cases.
Baylor Scott & White Hospital: Lead Sterile Processing Tech 11/2011- 1/2016
Coordinated and monitored assigned activities within the Sterile Processing Department to ensure efficient operations.
Trouble shot any daily operational issues impeding workflow.
Worked collaboratively with vendors, surgical and clinical staff.
Acted as a liaison and between Sterile Processing and other departments, serving as the departmental resource for hospital employees.
Maintained frequent and ongoing communication with Sterile Processing management, vendors, physicians, nurses and other clinical staff.
Served as preceptor and mentor for Sterile Processing staff.
Memorial Hermann Hospital: Sterile processing tech 2/11/2010 to 11/1/2011
Decontaminated and sterilized instruments, medical supplies and equipment and assembled, wraps and sterilized trays of instruments.
Monitored biological and chemical wash solution to ensure quality and consistency for decontamination of instruments and medical equipment.
Restocked, labeled, and maintained inventory. Submitted requisitions, collected and distributed instruments.
Verified that equipment functioned properly. Managed requisitions for equipment maintenance, repair or replacement and removed defective equipment.
Education
Fortis college - Sterile Processing technician 2010 to 2011
CBSPD Certification 11/22/2023 to 11/22/2029
CPR Certification 3/2025
Bachelor’s degree in progress