Customer Service Representative

VIJAYA VEDALA

Job Search – Customer Service and Sales

M o t i v a t e d, E n t h u s i a s t i c, F o c u s e d 431-***-****

P R O F I L E

********@*******.***

Winnipeg, MB, Canada

Motivated and customer-oriented

individual seeking a challenging role in

Customer Service and Sales. Eager to

leverage exceptional interpersonal skills

and a passion for providing outstanding

customer service to contribute to the

success of a dynamic corporate / retail

and sales environment.

Enthusiastic and dedicated

professional. Possesses a track record

of delivering exceptional customer

experiences. Skilled in building rapport

with diverse clientele and adept at

identifying customer needs. Strong

communication and interpersonal

abilities, coupled with a proactive

approach to problem-solving.

LinkedIn

Microsoft Sway

Home: 305-205 Peguis Street

City: Winnipeg, Canada

S K I L L S

E D U C A T I O N

University of Waterloo, ON, Canada

Sales and Marketing Fundamentals Program

Professional Sales Skills - Course 1

Effective Selling - Course 2

June 2024 – Current

ACTC, TG, India

Master of Spiritual Studies

Sep 2016 – June 2019

Andhra University, AP, India

Bachelor of Science (Zoology, Botany, and

Chemistry)

E X P E R I E N C E

Independent Contractor – Food Safety Product Recalls RQA Inc., Orland Park, IL / Nov 2023 – Present (Remote, On call) Performs product recalls from private consumers and retail locations. Conducts location inspections and product disposals, while providing exceptional customer service.

• Completes inventory checks of suspected products

• Retrieves and ships food safety issues/suspected products to manufacturers

• Conducts preliminary on-site reviews to aid in the complaint investigation Production Assistant

Dunn-Rite Food Products, Winnipeg, MB / Jan 2024 – Present Responsible for contributing to the company’s production efforts on a day-to-day basis, while ensuring stringent food safety and handling protocols on the production line.

• Processes and handles product with food safety controls

• Ensures quality packaging of products as per customer requirements

• Responsible for final packing integrity checks on the production line Sales Agent

Amway Corp, Hyderabad, India / July 2020 – Sep 2023 Handled Area sales selling homecare products, working under the direction of the District Supervisor. Met and exceeded targets.

• Consistently met product sales targets set by the District Supervisor

• Created product and company awareness in the assigned regions

• Distributed marketing brochures in businesses in the assigned/target areas V V

Professional

• Customer service and Interpersonal skills

• Verbal and written communication

• Attention to detail and Organization

• Creativity and Problem-solving

Technical

• Microsoft Office

• GMPs, WHMIS, and HACCP, Canada

• Office Management Certificate

• First Aid & CPR, St. John Ambl., Winnipeg

Contact this candidate