Data Entry Customer Service
Resume:
Charnell Montgomery
***** **** ** *, *********, Ca 93536
********@*****.***
I am a hard worker, looking to obtain a position where I can put my enhanced skills in Customer Service to exceptional use.
I have experience in managing my own Cleaning Company, where I had knowledge in directing employees, as well as helping to manage the daily workings of previous companies. I have experience with handling money, for example, paying out payroll, making bank deposits, counting tills, and keeping books. I'm comfortable creating and maintaining scheduling and handling customer complaints. I'm used to being in charge of small but effective and efficient groups to complete tasks, as well as being able to take instruction and be led by others. I am used to, and prefer a fast paced work environment and I’m no stranger to new ideas, projects, or hard work. I have experience in stocking and modding sections of stores as well as remodeling and moving of counters and heavy equipment. I am used to being called on as team leader or as a person to problem solve.
Employment History
● Wal-Mart 8/2022
Full Time/Temp
● Remodel Team/ Overnight Associate- Remodeled and organized store by following Remodel Format. Broke down store shelves and counters using Gondalas, Scorpion movers and wedge skates. Executed mods, dead flips, stocking and modding/facing. Placed in charge of small teams of five or six people by management to assign duties and or help move sections of the store.
● PSSI /Packers Sanitation Solutions Inc. 6/2022
Full Time
Food Sanitation Worker - Worked sanitation for Food Assembly Line Facility. Deep cleaned cooking areas such as conveyors and cook fryers. Duties included power washing,fixing and using different cleaning chemicals, and scrubbing surfaces to meet quality control specifications.
● Mission Protection Services 06/2020
Full Time
Security Guard - Helped guard a Covid-19 Testing facility. Duties included making sure customers wore masks, and followed facility safety guidelines at all times. Handled all customer complaints and disputes.
● GrubHub Delivery Driver 01/2020- Present
Part-time
Delivery Driver - Picked up and delivered food through contact free delivery for customers.
*This job is performed in my free time and will not interfere with any job duties required of me.
● Quicktate & Idictate 10/2021- Present Parttime
Online Transcriptionist - My job is to transcribe audio clips, such as voicemails or medical correspondence and submit completed projects to clients.
*This job is fluid and done in my free time and will not interfere with any job duties required of me.
● Candie’s Cleaning Services 10/2018 - 04/2020
Fulltime
Owner- Established business that specialized in cleaning and organizing homes full time. Managed employees by scheduling, paying out payroll and assigning duties. Ordered any cleaning or industrial products and handled any customer complaints if any. Balanced books and made bank deposits when necessary.
*Business shut down due to the Covid-19 pandemic.
● Little World Treasures 11/2015 - 08/2019
Part-time
Personal Assistant - Drew up memos and emails to be sent to different businesses for endorsement. Edited and proofread any and all children’s books before going to print as well as reviewed and corrected playwrights before film production.
● Babbletype 02/2015
Parttime
Transcriptionist - Transcribed audio clips with time stamping and prepared word documents for editing.
● Target Stores 10/2012 – 1/2013 Seasonal
Cashier- Operated the cash register and was hands on with customers. Handled monetary transactions. Light stocking and cleaning duties.
● Stater Bros Markets 1/2008 – 7/2008 Full Time
Courtesy Clerk- Bagged groceries and helped customers to their cars and loaded groceries. Cleaned and kept the store clean. Light stocking duties. Prepared registers for store opening and closing.
● Carls Jr. 2/2006 – 6/2007
Full Time
Cashier- Took and entered customer orders. Handled money and transactions. Cleaned the store and kept the dining area clear of debris.
● Hickory Farms 10/2004 – 1/2005 Seasonal
Customer Service Manager- Managed employees, made schedules. Handled bank drops and deposits. Stocked shelves, and ordered inventory. Shipped orders for customers and handled all customer service needs. Education: High School Diploma 6/2003 Desert Winds High School Volunteer Work: 9/2004 – 6/2005 Antelope Valley High School References
Deserai Lovick 386-***-**** B (Prev.Sup.)
Chevelle Montgomery 661-***-**** P
Sharee Dunlap 661-***-**** B
Letters of Recommendation can be acquired upon request.
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