Customer Relations Insurance Agent

MARYBETH WILLIAMS

850-***-****/*********@*****.***

Diverse background with sales in cultivating customer relations, with over 20 years of restaurant experience as a server/bartender/trainer. Proven success in providing top-level sales with an engaging, knowledgeable, and out-going personality. Possess an Associate of Arts degree in Sociology.

EXPERIENCE

Direct Auto (Lake City, Fl and Jacksonville, Fl)

Insurance Agent (2024-2020)

Responsible for the profitable growth and the attainment of business goals through marketing and servicing products. *Consistently produced as the top agent in sales.

Restaurant Server/Bartender/Trainer

Responsible for thorough menu/wine knowledge, effective presentation with a gregarious and accommodating demeanor. Skills included: hostessing, taking accurate orders with consistent up-selling, side work done with accuracy, food prep, washing dishes, running orders using a large food tray, effective communication resolving customer issues, time management, working several different types of POS systems, errorless cash handling, responsible for training and checking others side work. Experience in handling large parties (20 plus) by self. *Consistently ranked in each restaurant for the highest check averages including upselling alcohol, dessert and menu items.

Gondoliers /Lake City, Fl. (2015-2020)

Texas Roadhouse /Lake City, Fl. (2005-2011)

Hooters /Gainesville, Fl. (2000-2005)

Rafferty’s Gainesville, Fl. (1998-2000)

EDUCATION

Associate of Arts in Sociology/ Santa Fe Community College, Gainesville Fl. (1998-2000)

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