General Manager Project
Resume:
Guy Gida
General Manager
Las Vegas, NV 89135
**********@*****.***
Professional Summary
Over 25 years of FF&E management experience. Dedicated to achieving profitability and delivering outstanding customer service to guarantee account retention and generate additional revenue through referrals. Extensive background in logistics, warehousing, installation, project management, and punch process. Highly qualified professional with excellent analytical and organizational skills. Strong personal ethics and integrity with good people skills, able to convey a professional image of honesty, compassion, and concern for the needs of both my team members and our customers. Highly organized team-builder with strong leadership experience, works well under pressure and deadlines.
EXPERIENCE
BCI Worldwide, Las Vegas, NV- General Manager andVice President of Operations 2002-2017
●Achieved $5 million average annual company revenuefor fifteen consecutive years, including recession years.
● Awarded $12,965,000 PalazzoHotelandCasinocontract,consistingofbrand newhotel&casinoguestrooms,suites,restaurants,andbars.Workoriginally projected for 6 to 7 month completion but was accelerated to 2 months. Project was successfully completed and the facility opened on time.
●Proud part of the cleanup and remodeling in Louisianafollowing Hurricane Katrina, working on the Beau Rivage and Hard Rock Hotel (2005)
●Achieved $10,000,000 + profits in 2007
Titan Global Distribution (Previously Bekins Distribution Services), St Louis MO- Project Manager and Operations Manager
1990-2002
●Project Manager for the construction of MGM GrandHotel and Casino, considered to be the largest FF&E install in the world at the time. Consisted of 5,005 guest rooms and public areas including restaurants, bars, nightclubs, and offices. Point Sur Naval Facility, Big Sur, CA -Special ServicesDirector 1980-1983
●Managed Recreation Budget, Non-Appropriate funds
●Organized trips, tours, sports leagues, and fitnessprograms SKILLS
Project Management and Operations
●Research, compose, and package proposals for largeand small hospitality projects
(bidding jobs)
●Managed crews working on multi-million dollar FF&Eprojects, ensuring high level of workmanship and effective use of labor, materials, and equipment
●Supervise and train project managers, sales staff,administrative assistant, drivers, and warehouse teams
●Select, interview and recruit new team membersand orient them on company polices and procedures
Training and Development
●Prepare and implement training programs for projectmanagers, lead personnel and installers
●Maintain low staff turnover through effective motivationalmanagement●Establish professional protocols for installation and warehousing teams work attitude around customers, safety, and appearance
●Financial goal setting, managing, and tracking forevery job
●100+ Hours Business Management Training
Customer Relations
●Demonstrate ability to satisfy and retain customers
●Responsible for key account management in the localmarket
●Serve as liaison between all projects stakeholdersto ensure the quality of services and customer satisfaction
●Coordinate and supervise installations of projectsfor new and existing clients Administration
●Negotiate warehouse leases
●Manage the administrative process of contracts forclients
●Coordinate and manage meetings, conference calls,and special events
●Maintain good union labor relations
●Draft correspondence and manage reports
●Oversee payroll process, invoice tracking, and collections Education
B.S. Degree Physiology- California State UniversityFullerton, CA 1980 A.A. Degree Business- Monterey PeninsulaCollege, Monterey, CA 1977
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