Customer Services Service

REBECCA LACY

**** ****** ******* **. ***. #***

Spring TX. 77388

Looking to continue working in customer services as well as in the medical field and I want to apply all the knowledge and skills that will allow me to successfully complete all services

EXPERIENCE

04/2023

SWBC

Loss Drafts

Insurance Claims

Create ILD

Update Client Info

Explain Procedures

07/2022 - 04/23

PATIENT ACCESS REP

HCA HOUSTON NORTHWEST

Register patients.

Verify Insurance

Update patient medical records

Create patient accounts.

Customer services

Take Inbound Calls

03/2017 – 06/2022

MANAGER

Over-the-top cake supplies

Working in a small-Bakery Supply Business

Successfully perform audits and record keeping

Successfully managed several employees.

Successfully performed scheduling and order processing

Successfully performed customer service to help customers attain what they needed.

Dependable and dependable

EDUCATION

06/2015

ASSOCIATE DEGREE UNIVERSITY OF PHOENIX Health administrations

SKILLS

Microsoft word

Excel

Spreadsheets

Meditech

Telnet

NeXT bar

Microsoft Outlook

Home Health

Insurance Claims

SAP

Excellent communication skills

Data entry

Onbase

Webex

Insurance verification

Dual Monitors

Loss track

Workday

Sagent

References

Loretta Henderson 832-***-****

Mandress Lacy 832-***-****

Alisha 832-***-****

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