General Manager Customer Service
Resume:
Austin, TX *****
Awesomelord****@gmail.c
om
EDUCATION AND
TRAINING
Bachelor of Arts
Mass Communication
National Open University of Nigeria
, Abuja
January 2017
High School Diploma
IMORUN COMPREHENSIVE
SENIOR HIGH SCHOOL, LEEGE
IMORUN, ODIGBO
July 2012
SUMMARY
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking and time management abilities.
SKILLS
EXPERIENCE
SECRETARY TO THE GENERAL MANAGER
Setraco Group Ore City, Ondo September 2008 - May 2017 AGNES ATANDA
• Proofreading expertise
• Travel Arrangements
• File Organization
• Calendar Management
• Office Management
• Report Generation
• Meeting Scheduling
• Document Preparation
• Spreadsheet Creation
• Bookkeeping Support
• Client liaison
• Document Proofreading
• Database Maintenance
• Documentation And Reporting
• Schedule Management
• Business Correspondence Writing
• Office Administration
• Customer Service
• Data Entry
• Mail Management
• Database Administration
• Recordkeeping
• Provided administrative support to the General Manager including scheduling meetings, preparing agendas and taking minutes.
• Composed, edited and proofread correspondence, reports and other documents as requested by the General Manager.
• Organized and maintained filing systems, both electronic and paper based.
• Managed the calendar of the General Manager ensuring timely completion of tasks.
• Greeted visitors in a professional manner and provided assistance as needed.
• Prepared expense reports for the General Manager on a regular basis.
• Assisted with onboarding new employees by providing information about company policies and procedures.
• Coordinated travel arrangements for the General Manager's business trips.
• Scheduled appointments for the General Manager with internal staff or AA
WEIGHBRIDGE OPERATOR
Setramech Nig Limited Benin, Edo May 2002 - August 2008 ACTIVITIES AND HONORS
LANGUAGES
external contacts.
• Monitored emails sent to the office of the General Manager ensuring timely responses were sent.
• Completed data entry tasks such as updating client records or entering financial transactions into accounting software.
• Managed director's calendar and prepared meeting agenda and materials.
• Coordinated meeting and work schedules for staff teams and executives.
• Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
• Facilitated internal communication by distributing information and scheduling presentations.
• Conducted research and collected and analyzed data to prepare reports and documents.
• Negotiated favorable terms and pricing agreements with vendors and providers for service at special events and meetings.
• Ensured accurate weight readings of incoming and outgoing vehicles.
• Checked and recorded vehicle information on weighbridge computer system.
• Maintained records of all transactions, including weights, product types, customer details and other relevant data.
• Reported any discrepancies in the weight readings to supervisor for further investigation.
• Provided assistance to customers with loading and unloading their goods onto the weighbridge platform.
• Inspected and maintained weighbridge equipment regularly to ensure operational safety.
• Assisted with taking samples from trucks for quality control purposes.
• Performed necessary calculations to determine net weights of loaded vehicles.
• Verified accuracy of invoices against actual loads weighed before issuing them to customers.
• Conducted regular visual inspections of the load area for any irregularities or safety hazards.
• Critical thinking
• interpersonal
• Communication
• Problem solving
• Compassionate
English:
Professional
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