Customer Service Front Desk
Resume:
Breanna Lozada
Tucson, AZ *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist
Massage Envy - Tucson, AZ
November 2023 to Present
As a front desk associate I check clients in and out as well as answering phone calls emails and texts. Setting appointments is also one of the key points in my job. I clean and maintain a presentable space. Cashier/Cook
Cinnabon - Tucson, AZ
April 2023 to June 2023
As a Cinnabon employee it is my job to prep, clean, organize, and assist customers. There is lots of multi tasking involved and that has helped me gain many skills while working in a fast pace environment, especially on the busy days.
CSA - Customer Service Advisor
Mister Car Wash - Tucson, AZ
February 2022 to March 2023
As a customer service advisor it was my job to meet my 1 per hour goal of selling memberships. I have many different methods that include a variety of different pitches that match the customer’s needs and wants. I provide helpful information to any and all customers that have questions or concerns. I have gained many skills such as sales, customer service, and learning how to provide to customers in a way that meets their expectations. This job has taught me a lot especially in the customer service industry. Sales Associate
Pinkberry Frozen Yogurt - Tucson, AZ
August 2021 to November 2021
As a Pinkberry associate, I would serve yogurt to customers, make sure to give outstanding customer service as well as making sure to ask all the toppings and flavors they would want. I would also cashier and ring them up. I had many other responsibilities too such as cleaning making sure everything is in the right spots. I also gained skills in multitasking by having more than one task at once and finishing them both in a short period of time to make sure our customers were fully satisfied with their visit. Cap 2 Associate
Walmart - Tucson, AZ
April 2020 to April 2021
In the cap 2 association position I would work with lots of customers and answer any questions or help they needed making sure the customers had a happy shopping experience. I also stocked shelves and helped any customer with questions about the beauty products so I was mainly in the cosmetics area, but also in the grocery area as well stocking shelves and helping customers with their grocery questions and needs. Sometimes I would work in the back on the line to help unload the truck. This job had definitely taught me how to speak with customers and assure them an amazing shopping experience. Babysitting
Family - Tucson, AZ
January 2017 to January 2019
Acting quickly in fast pace environments. Maintaining schedule of children’s activities. I always keep a positive attitude with a friendly smile. I’m great with time management. Babysitting
Education
High school diploma
Marana High School - Tucson, AZ
August 2019 to May 2022
None
Skills
• Babysitting
• Experience with children
• Guest services
• Sales (1 year)
• Customer support (1 year)
• Front Desk
• Organizational Skills
• Microsoft Word
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