EXPERIENCE
Data Entry Operator
June **** - March 2023 TruBridge
Customer Service Representative
May 2016 - June 2021 Accent Marketing
Certified Nursing Assistant
December 2010 - May 2016 NE Louisiana Veterans Home
Entered customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
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Maintained data entry requirements by following data program techniques and procedures.
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Generated and maintained weekly and monthly reports of data entry progress.
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Prepared source data for computer entry by compiling and sorting information and establishing entry priorities.
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Developed and created more efficient filing system to accelerate paperwork processing.
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Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
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Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.
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Updated and maintained database with accurate customer information and timely data entry.
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Developed strong customer relationships and loyalty through effective communication.
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Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information.
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Observed changes in patient status and response and immediately communicated concerns to nursing staff.
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Completed daily documentation and charts regarding patient care and input reports into practice databases.
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Answered call lights to provide emergency treatment and assistance to patients.
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CONTACT
**************@*****.***
Bastrop, Louisiana 71220
CAREER OBJECTIVE
Hardworking, highly motivated
professional eager to lend combined
knowledge and skills to enhance
business performance. Operates well
in both individual and team
capacities, leveraging seasoned work
ethic to quickly adapt to different
processes and drive company
objectives. Resourceful and results-
driven with a passion for growth and
efficiency to meet company needs
and increase service value.
GEORGIA BAILEY
DATA ANALYST
EDUCATION
Certification In Pharmacy Tech
May 2018
Untitech
High School Diploma
May 2004
Delta High School
SKILLS
• Error Verification
• Business Administration
• Verifying Data Accuracy
• Word Processing
• Data Input
• Data Collection
• Customer Relations
• Microsoft Word
• Responding to Emergencies
• General Housekeeping Abilities
• Supporting Personal Needs
CERTIFICATIONS
• Nursing Assistant
• Pharmacy tech
REFERENCES
References available upon request