Sales Associate Customer Service

KENNEDY PEOPLES

770-***-**** *****************@*****.***

EDUCATION

Florida Agricultural and Mechanical University Cumulative GPA 3.53 Tallahassee, FL Bachelors of Science in General Health Science; May 2025

WORK EXPERIENCE

BEST BUY Sales Associate Tallahassee, FL July 2023 - Present

Offer tailored product advice, exceed sales goals, and promote service plans.

Continuously reaching sales goal of company quota of memberships and credit card applications through effective sales pitching.

Effectively trained over 10 new employees on proper cash handling and register etiquette.

Maintained expertise in electronics, while successfully addressing customer questions.

Ensured appealing product displays, managed inventory, and assisted with tech support.

Collaborated with the team to achieve store targets and enhance customer satisfaction.` ` HBCU FIRST Near Peer Mentor Remote May - August 2022

Offered peer mentorship, aiding in academic growth and transition for underclassmen.

Collaborated to create an inclusive environment within the cohort and wider HBCU community.

Contributed ideas to enhance the effectiveness of the mentoring program.

Exemplified leadership as a positive role model for mentees. PLATO’S CLOSET Merchandise Sales Associate Snellville, GA November 2020 - August 2022

Trained over 15 new employees on the sales floor in high traffic areas on customer service, cross-functional collaboration, and sales optimization.

Applied organizational skills like exceptional process, performance, and outcome to promote sales and shopping frequency.

Promoted by management to team lead: provided motivation, mentorship, and feedback to exceed sales objectives.

LEADERSHIP & PROFESSIONAL DEVELOPMENT

JEWELS INC. Mentor Tallahassee, FL March 2023 - Present

Serving as Miss 2019 on the 2023-2024 royal court.

Weekly mentoring of elementary-age young urban girls to promote positive development in their lives

Sisterly relations chair and Creative Director on the membership committee. Who We Play For Cardiac Screener Tallahassee, FL May 2023 - Present

Worked alongside other healthcare professionals.

Provided cardiac screenings for underprivileged kids to catch early signs of abnormalities within their hearts.

Gained valuable skills in interacting with patients and providing proper care. NAACP Community Mentor Tallahassee, FL October 2023-Present

Guided high school students in academics, emphasizing study skills and goal setting.

Organized community-building events, fostering unity among students.

Offering emotional support and counseling, contributing to a supportive school environment. DELTA KAPPA OMEGA READING AND MATH TUTORIAL PROGRAM Tutor Tallahassee, FL January 2024

Offering aid in reading and math subjects to elementary-age students as a part of the Reading and Math Tutorial Program offered by the Delta Kappa Omega Chapter of Alpha Kappa Alpha Sorority, Incorporated. HONORS & AFFILIATIONS

Phi Sigma Theta Honor Society • Jewels Incorporated • NAACP • Rattler’s Pack • NCNW • Health Science Professionals Student Association

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