Human Services Customer Service

NELLY E. GALVAN

** ********* ***** *** #*

Daly City, Ca 94015

650-***-****

OBJECTIVE

To obtain a challenging position in Human Services, where I can utilize my extensive and varied

Experience, my Family Development education and competencies to help families identify and reach

their own goals for self-reliance.

HIGHLIGHTS OF QUALIFICATIONS.

* Top-notch customer service skills with in-depth knowledge serving and managing cases

‘* Knowledge of local community resources and Human Services Worker principles

* Excellent organization skills, versatile, reliable, efficient and proactive

© Experience in training employees

* Computer skills, Microsoft Word, Excel, 10-Key, typing, fast notes, filing

‘* Outstanding Bilingual Spanish skills

EDUCATION

Canada College Menio Park-Family Development Credential (FDC)

Promotor Education & Employment Project Certificate of Achievement

Family Development Skills Certificate

Community Health Worker Certificate of Achievement

Certificates of Completion in Early Childhood Education

Berry College School of Business, San Salvador, El Salvador-High School Diploma

AS. and Human Services Certificate-in progress

WORK EXPERIENCE.

Hilldale Elementary School from May, 2016 to present

Co- Teacher, prepare the children’s curriculum,

Doattendance,

Prepare and plan healthy meals for children,

Supervise Tk-children inside the classroom and outdoors,

Parent’s communication by e-mails or phone calls, parent’s conferences,

Field trips,

Coordinate all the special events, such as Mother's day, Father's day, Grandparents’s day,

graduation day,

Contact this candidate