Customer Service. Class A CDL
Resume:
Patricia Bura
Alexandria, IN *****
**********@*****.***
Having the opportunity to spend the majority of my career in driving and given the privilege of offering customer service at what I hope is a higher than normal standard. Work Experience
Customer Service - Driver
T & L Idlewine Mowers and Trimmers-Elwood, IN
January 2022 to Present
• Meet and greet in-person or by telephone. Determine needs of guest, providing search of parts using websites or paper catalogs, demonstrate or explain use and safety precaution of products. Conduct sale transactions of cash or charge.
• Monitor display inventory, assemble and restock as needed.
• Accept deliveries and process purchase orders with distribution of items to warehouse, service department or customer accounts.
• Following state laws and appointments set with customers, use company pick-up and trailer to transport new purchases or scheduled repairs.
CDL Class A Driver
Idlewine Trucking-Alexandria, IN
May 2003 to December 2021
• Operating as Over The Road, managed a manual transmission semi tractor with a 53-foot van box trailer in states east of Highway 35.
• Provided customer service with timely deliveries, appropriate documentation and professional attention to quality care of merchandise.
• Monitored and/or assisted with loading or unload. Trained using electric and manual hand truck or lifts.
• Maintained compliance with all governing laws and regulations. All necessary paperwork of vehicle condition and driving availability.
CDL Class A Driver
Barber Manufacturing-Anderson, IN
1999 to May 2003
Managed dual axle BOX truck rated at 56,000 gross lbs, traveling Illinois, Michigan, Ohio, Pennsylvania, New York, Connecticut and Maine
Owner/Operator
Dart Transit-Eagan, MN
1988 to 1999
Co-owned and half of team operation in lower 48 states, pulling 48, 53 and 57-foot van box trailers. Telephone Switchboard Operator
State of Ohio-Columbus, OH
1979 to 1988
• Answered and transferred call to appropriate person
• Announced emergencies over intercom system
• Monitored fire system
• Dispatched security officers
Education
Graduate in Basic studies
Linden McKinley High School - Columbus, OH
September 1975 to June 1979
Commercial Driver's License (CDL)
Class A
Expires: January 2026
State: IN
Skills
• Professionalism
• Customer service
• Phone etiquette
• Safe work practices
• Dependability
• Time management
Certifications and Licenses
DOT Physical Medical
June 2024 to June 2025
Class A CDL
April 1992 to January 2026
Chauffeurs License 1986 - 1992
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