**************@*****.***
EDUCATION
Sept. 2023 - Now
General Arts & Science
Diploma
Niagara College,
Canada
KEY SKILLS
Guest Services Assistance
Customer Service
Teamwork
Time Management
Planning & Execution
Interpersonal Skills
Multi-tasking
Good Communication
Multilingual – English, Hindi and
Punjabi
G Driver’s License
CERTIFICATIONS
Security Guard
Smart Serve
CPR & First Aid
GURPREET SINGH
5 Roxton Crescent, Brampton, ON L7A 2E7 Canada
RESUME SUMMARY
Hardworking Individual with more than 3 years’ experience in Services industry with focus on providing exceptional Customer Service & Resolution of Customer queries while being deadline driven in a fast- paced environment.
PROFESSIONAL EXPERIENCE
December 2023 – On-going
Security Guard
G-Force Security, Canada
• Conduct regular patrols of assigned areas, both on foot and/or in vehicles, to ensure the security and safety of the premises, property, and individuals.
• Control access to the premises by verifying identification, issuing visitor passes, and ensuring only authorized personnel enter restricted areas.
• Respond promptly to alarms, emergencies, or incidents such as fires, medical emergencies, or disturbances, and take appropriate action to mitigate risks and maintain safety. September 2020 – August 2023
Store Associate
Raju Departmental Store, India
• Greeted customers in a friendly manner and helped them with their inquiries
• Answered customer questions regarding merchandising, pricing, and promotions
• Ensured that all the product were well-stocked on the floor and kept in excellent condition
• Processed daily shipments, the organisation and the set-up of the retail area
• Ensured that all inventory was processed, priced, and put away
• Assisted customers with finding the right product with respect to their needs
• Kept store environment consistently clean and upheld to company standards
• Completed sales by accepting cash, credit cards, or debit payment while ensuring the accuracy of transactions
• Worked with store management to devise ways to maximise store sales
August 2019 - July 2020
Security Guard
Cancom Security, Canada
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Responded quickly to incidents and assessed active situations for security concerns.
• Responded quickly to emergency situations to assess and deflect issues.
March 2018 – December 2019
Line Worker
IAC, Canada
• Used equipment properly to avoid workplace hazards or injuries.
• Assembled and installed products on production lines according to established guidelines.
• Took on additional shifts during peak work periods to keep projects on schedule
May 2018 – July 2018
Dishwasher / Banquet Hall Server,
Jugo Juice, Eaton Centre, Canada
• Kept kitchen areas neat and clean by removing trash and organising supplies.
• Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
• Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant
• Served the Dishes and drinks to the customers.
• Maintained clean and safe environment while serving the food and beverages to the clients.