IT Specialist intern

DIEGO BARRERA

***** ******* ****** **., ** Paso, TX 79938

915-***-**** **************@*****.***

www.linkedin.com/in/diego-barrera-a55181129

CARRER OBJECTIVE

Highly motivated and detail-oriented IT Specialist with a passion for providing exceptional technical support and resolving user issues. Seeking a challenging position where my strong analytical and problem-solving skills, coupled with excellent communication and customer service abilities, can contribute to the efficiency and effectiveness of an organization's IT infrastructure.

TECHNICAL SKILLS

Windows System Administration and Troubleshooting

Linux System Administration and Troubleshooting

Network Protocols, Troubleshooting and Diagnostics

Network Security Concepts Technologies

Identify and Mitigate Security Risks

Ethical Hacking Methodology

Firewall Implementation and Access Control List

SPECIALIZED TRAINING

CompTIA Security+ ce CompTIA Linux+ ce CompTIA Network + ce CompTIA Linux Network Professional CompTIA Pentest+ ce CompTIA Network Vulnerability Assessment Professional (ISC) Certified in Cybersecurity Palo Alto Cybersecurity Foundation Palo Alto Network Security Fundamentals

Palo Alto Cloud Security Fundamentals Palo Alto Security Operation Fundamentals

EDUCATION

Western Governor University, Salt Lake City, Utah

Bachelor of Science, Network Engineering and Security

Projected date of graduation, March 2026

Western Technical College, El Paso, Texas

Associate of Applied Science, Information Systems and Security

February 2024, G.P.A 3.9

PROFESSIONAL EXPERIENCE

DEPARMENT OF INTERIOR Dec 2023 - Current

IT Specialist Intern Chamizal National Park, El Paso, TX

Provided technical support with installation, configuration, and maintenance of 4 computer systems and software

Collaborated with team members to ensure Server being maintained and to compliance

Assisted with monitoring and performance tuning of systems, creating the proper documentation

Keeping up-to-date with the latest technology trends and advancements in the IT field.

Collaborated with other team members to resolve IT-related issues and projects such as installing 5 Smartboards, Setting 12 VoIP Phones, Installing 20 Uninterruptible Power Supply in user work areas

Ensure that Smartboards were up to Government compliance and up to date

Accurately documented project details, tracking costs, and generating comprehensive invoices promptly

Facilitated projects involving termination and installation of Cat6 cable and endpoints resulting in end-users obtaining network connectivity

Troubleshoot network connectivity problems around the park being resolved

BARRERA Page 2

Proficient in resetting and reimaging user systems, ensuring optimal system performance and security using a Government Package resulting in all systems being to Government Compliance

Responsible for creating and maintaining user accounts and access permissions, ensuring appropriate access control

Proficient in managing Active Directory, including creating and managing user accounts, setting up directory permissions, and handling password resets. Proficient in maintaining the health and security of the Active Directory environment

Assisted with User PIV Card and User Account set-up

UNITED STATES ARMY Oct 2011 – Apr 2020

Security Manager Fort Bliss, TX

Directed daily maintenance on vehicles and equipment and functions of an 8–8-member security team while overseeing production and proficiency; conducted monthly 1–on–1 performance evaluation to identify strengths/weaknesses and discuss promotion potential

Delivered training on security, safety, and leadership; efforts produced a highly efficient team

Promoted employee morale at every opportunity; coached and mentored team members

Integrated safety into all aspects of training by incorporating Composite Risk Management into the planning and execution stage; identified hazards, assessed associated risks and implemented control measures

Team Supervisor Fort Polk, LA / Iraq (Deployed)

Proven ability to lead under stressful, and time-critical conditions.

Executed fast and effective decision-making

Supervised the physical security, operation, crisis response management, and day–to–day administrative functions while maintaining implemented Force Protection measures for the organization

Hand-selected to train a section of 15 personnel; rehearsed crew drills and security operation techniques, which allowed for continuous 24-hour security operations

Conducted intelligence assessments during operations to gauge to provide threat assessments to senior officials; authored reports and briefed key stakeholders which aided in future planning

Improved operational efficiencies within the department by directly managing all logistics/maintenance requests, parts orders, receipts and accountability; coordinating with the logistics department to verify timelines

Provided a safe environment for customers and staff by providing personnel and asset protection via advanced security, investigations, detailed inspections, and emergency response

Security Specialist Fort Lewis, WA / Camp Casey, South Korea

Fostered and environment reliant upon teamwork to accomplish organizational goals

Quickly and accurately identified equipment faults that prompted immediate maintenance support for repair; conducted preventive maintenance checks and services

Instructed peers in engineering basics, including construction, roadblocks, and defensive positions;

Supported organizational objectives

Used leadership skills to motivated younger teammate and peers to accomplish objectives

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