Customer Service Restaurant Server

EG

ENRIQUE GARCIA

*************@*****.*** 818-***-**** North Hollywood, CA 91605

Highly skilled restaurant server with 28 years of experience and thorough knowledge of fine dining. Detailed oriented and committed to delivering exceptional customer service. In depth knowledge of POS system operations, BEO's and food safety regulations. A reliable employee with great leadership skills that can help a restaurant reach its objectives. Food expeditor

Food and safety standards

Bartending

Fine dining

Wine pairing

Comprehension of BEO's and POS system operations

Works well under pressure

Fast learner

Great leadership skills

Great customer service

Bilingual English/Spanish

The Godfrey Hotel Hollywood CA

Server

04/2022 - Current

Displayed enthusiasm and knowledge about restaurant's menu Made sure all food was well prepared and presented neatly; handled alcoholic beverages

Suggested daily specials or promotions in order to increase profits Operated POS system; this included inputting orders, splitting checks, and calculating totals

Assisted in training new servers and bussers

The Luxe Sunset Boulevard Hotel Los

Angeles, CA

Restaurant Server/In-Room Dining

Server/Banquets Waiter

04/1999 - Current

Knowledgeable about ingredients and preparation methods for each item on the menu

Delivered beverages, appetizers, main course and desserts in efficient manner to create a great dining experience

Input restaurant orders and in-room dining orders in POS system Comprehension of Banquet Event Orders; assisted in the banquet set ups and breakdowns

Made sure to promote high customer satisfaction

Stocked server areas prior to opening restaurant, during and post shift; polished silverware and wine glasses

Courtyard by Marriott Sherman Oaks, CA

Banquets Waiter

11/2007 - 03/2020

Prepared Banquet events and ensured readiness for guests Greeted guests with a friendly and positive attitude Carry out large banquet trays with up to 12 dishes at once Cleared dirty dishes and glasses from table

Followed directions from my higher up

Il Cielo Beverly Hills, CA

Food Expeditor

01/2017 - 09/2018

Ensured guest orders were made correctly by the kitchen line. Made sure dishes had impeccable presentation prior to sending them out. Summary

Skills

Experience

Orchestrated smooth workflow in high volume work shifts Marina Del Rey Hotel Marina Del Rey,

CA

Banquets Waiter

02/2016 - 01/2017

Reviewed BEO's and prepared the event by setting up tables, arranging chairs and placing tableware

Served foods and beverages to assigned tables

Cleaned up after the event and prepared for the following event Fremont Hotel & Casino Las Vegas, NV

Restaurant Waiter

05/2006 - 11/2006

Adapted to fast pace and high-volume environment; 1500 people per night and 100 covers per waiter

Utilized POS system

Delivered food in an efficient manner

Offered Dessert

Collected dirty dishes and cleaned table for next sitting Red Rock Casino Resort & Spa Las Vegas,

NV

Restaurant Server

05/2006 - 11/2006

Greeted guests with enthusiasm and presented menus. Took breakfast and lunch orders

Check the table for guests requests

Checked identification for consumption of alcohol

La Dolce Vita Restaurant Beverly Hills,

CA

Restaurant Server

09/2002 - 05/2006

Made sure table was impeccable; this includes perfectly polished silverware and wine glasses

Greeted guests and explained menu options

Ensured every dish was perfectly served in a timely manner Constantly checked table for any other request

Asked guests if they cared for dessert

La Boheme Restaurant West Hollywood,

CA

Head Food Runner

09/1997 - 11/1999

Worked in collaboration with waiter to create high-quality service; demonstrated effective communications

Examined food plates prior to them heading out to customer Understood seat number system and dining room floor plans Crustacean Beverly Hills Beverly Hills,

CA

Busser

09/1996 - 09/1997

Polished silverware and wine glasses; folded napkins Refilled drinks for customers as needed

Wiped tables down and removed any dirty plates.

Swept and mopped floors

Intercoast College Burbank, CA

Trade school in Electrician

12/2011

Universidad Autónoma De Guerrero Guerrero, Mexico Bachelor of Science in Applied Physics

06/1990

Alcohol Training Certification

Food Handler Certification

Stacy Igna Restaurant Supervisor at LUXE SUNSET BOULEVARD HOTEL +1-818-***-**** Education and Training

Certifications

References

Juan Gallegos Manager at THE GODFREY HOTEL HOLLYWOOD 310-***-****

Contact this candidate