Infection Control High School

PATRICIA ROSS

DESOTO, TX *****

945-***-**** - ****************@*****.***

PROFESSIONAL SUMMARY

Proven leader in housekeeping and sanitation, adept at enhancing cleanliness and safety in healthcare and hospitality settings. At Cresent Hospital, spearheaded initiatives reducing cross-contamination risks and improved patient satisfaction through meticulous adherence to infection control. Skilled in chemical handling and team training, consistently elevating service standards and operational efficiency. SKILLS

Sanitation protocols Trash removal

Safety Procedures Maintaining inventory

Chemical Handling Restroom cleaning

Dusting surfaces Polishing Fixtures

Carpet cleaning Infection Control

Mopping and sweeping Sanitation Procedures

WORK HISTORY

04/2023 to 06/2024 EVS Housekeeper

Cresent Hospital – Lancaster, TX

Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.

Maintained a safe environment for patients and staff by adhering to infection control policies and procedures.

Reduced cross-contamination risks by properly disposing of hazardous waste materials according to facility guidelines.

Assisted in maintaining Joint Commission accreditation with consistent adherence to healthcare facility standards.

Collaborated with nursing staff to ensure timely room turnover for incoming patients, minimizing wait times.

Streamlined cleaning processes by effectively utilizing housekeeping equipment, such as floor machines and vacuum cleaners.

01/2019 to 09/2022 Housekeeping Supervisor

Smith Cleaning Service – Shreveport, LA

Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.

Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system.

Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.

Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.

Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.

02/1986 to 12/2018 Housekeeping Team Leader

Caddo Parish Schools – Shreveport, LA

Enhanced guest satisfaction by ensuring timely and thorough housekeeping services in all rooms and common areas.

Streamlined daily operations for increased efficiency by implementing a new scheduling system for the housekeeping team.

Reduced guest complaints with proactive communication and addressing issues promptly.

Maintained high standards of cleanliness, contributing to improved hotel ratings on various review platforms.

Trained new team members in proper cleaning techniques and safety protocols, ensuring consistent service quality across the board. EDUCATION

05/2005 No Degree: Phlebotomy

Southern University At Shreveport - Shreveport, LA 05/1983 High School Diploma

Fair Park High School - Shreveport, LA

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