Machine Learning Data Analyst

JOAQUIN PEREZ

San Antonio, Texas

Career: Machine Learning and AI manage

Bi-Citizenships: US/Mexico

Email: ***********@*****.***

Relocation: Si

Phone: 210-***-****

OBJECTIVE

I have experience designing and developing machine learning algorithms to help companies find insight and business opportunities to optimize resources. I had applied Machine Learning algorithms to train various types of data sets from Health care to forecast the behavior of heart diseases and the productivity of the emergency room and forecast the finances of pharmacy to save money within the organization.

SKILLS

Bilingual Spanish/English Customer Service skills

Data analysis to design Strategies to increase sales and productivity.

Reporter and Data Analyst

Computer Skills and Soft Skills

Advance Math Skills

Design Artificial Intelligence algorithms to help computers learn.

Develop Machine Learning algorithms to train data sets to forecast important variables.

Software Engineer computer programmer. Database designer and developer.

PROFESSIONAL EXPERIENCE

Wells Fargo

Oct 2017 – July 2023

Bilingual Customer Service.

Financial Claim Specialist to assist customers who are victims of financial crimes, help them to return their funds and protect their accounts following government regulations.

VuTex (Toyota)

Jun 2016 - Oct 2017

Truck Assembly Line

Worked in the Small parts department to feed with parts just in time to the assembly line always following the standardized work technique.

LENNKEN

Jan 2016 - Jun 2016

Business Developer

Gathering information from online stores to conduct analysis and performed Statistics to help managers to create their store list of products customers need to buy to have the highest sales.

Santander Bank

Jul 2015– Jan 2016

Data Analysis

Performed Data Analyst in various departments to calculate their KPI’s (key performance indicator) to discover the customer service satisfaction level to design strategies to invite more clients to do business with the bank to increase the number of clients and revenue.

GNP

Mar 2012 - Jun 2015

Data Analyst

Wrote programs in SAS language to calculate the Reinsurance and Coinsurance risk to assign the prime payments to the re-insurance companies that do business with the company.

Waldos Mart

March 2006 - Dec 2016

Data Analyst into Sales/Productivity department

Analyst Sales to increase productivity.

Created reports for the 100 products with the highest sales of the last 3 months.

Performed data analysis by creating reports in SAS language.

PEMEX

Dec 2002 - Mar 2006

DBA Oracle Admin

Assisted the Engineering department to manage and maintain the database always working safely and consistent.

Assisted the department to install antivirus and patches to maintain the department’s network working without issues.

Kaiser Permanente

Mar 1999 - Dec 2002

Data Analyst and SAS Reporter

Performed Data Modeling to find areas of improvement by reducing waste in all areas of the organization. Thus, ensuring to increase Sales, save money and reduce waste in areas of Primary Care, Radiology and Emergency Room.

Wrote and Expert System using Bayesian Networks to discover trends and insight from Data to identify business opportunities.

The company improves healthcare services by forecasting the heart disease risk, thus, saving resources within the organization.

Wrote code in SAS language to model trends and patterns that lead to discovering the behavior for the major diseases that cause epidemics in the Northwest, then the model helped estimate indicators to prevent disease spread.

EDUCATION

University Degree Actuary Sciences in Applied Mathematics, UNAM Graduated 1981-1986.

Master s in Computer Science in Artificial Intelligence, ITESM TECHNOLOGY INSTITUTE OF MONTEREY Graduated 1992-1995.

Portland State University, Software Engineering courses 1999-2000.

Oregon for Advance Technology, Advance Computer Courses, Computer Vision Hillsboro, OCATE Oregon 2000-2001.

Phoenix College, design Databases PL/SQL ORACLE, and JAVA OOP programming courses Phoenix 20002001.

COURSES

SAS, ORACLE, JAVA, HTML, PL/SQL, Network Admin, DATA Analyst, SQL Data Bases Design.

Advance Discrete Mathematics and algorithms. Customer service skills and soft skills

Presently taking the following courses.

Python 3 language

Generative Artificial Intelligence

PyTorch Classification

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