Guest Service General Manager

Eddie Irwin 480-***-**** Phoenix, AZ

***************@******.***

Objective

Hospitality professional seeking to obtain a position in a successful and well-respected establishment that will utilize my extensive restaurant and bar experience. My passion for food and beverage is matched by my dedication to teamwork, excellent guest service and a job well done. A stable and consistent environment with the opportunity for growth is where I find myself thriving.

Professional Profile

I began my career in the restaurant industry pursuing a culinary degree in Illinois where I trained at College of Dupage. Subsequent responsibilities in the kitchen include: chef de tournant, menu planning, purchasing, wine pairing, and daily specials. After moving to Wisconsin, I interned on an organic farm (Harmony Valley Farm) where I provided lunch and dinner 6 days a week for the farm staff, I inventoried and harvested the produce, and interacted with other local farms. My experience performing as a catering supervisor for several valley chefs in private homes (supervising a staff of up to 15) speaks to my ability to perform at a high level of service in various environments.

Work History

Trevor’s Liquor Phoenix, AZ

2023 November - Present

Server

Supervisor: Mike Goodman 551-***-****

Responsibilities: Provide outstanding guest service in an upscale environment by catering to guest needs through extensive wine, beer and cocktail knowledge as well as intensive food menu training. Mora Italian Phoenix, AZ

2022 May - 2023 October

Server/Bartender

Supervisor: Jaqueline Verge, Manager 602-***-****

Responsibilities: Food and beverage preparation and service in an elegant Italian restaurant owned by celebrity chef Scott Conant. Opening/closing of craft cocktail bar with added duties of wine/liquor/beer inventory maintenance.

Bluewater Grill Phoenix, AZ

2020 January - 2022 April

Server/Bartender/Expo/Trainer/Oyster Chef

Supervisor: Jeff Martineau, General Manager 602-***-**** Responsibilities: Maintained Oyster Bar Station providing full food and beverage service while also preparing and plating raw bar dishes for table and bar service. Served wine, beer and cocktails from Oyster bar.

The Parlor Restaurant Phoenix, AZ

2014 June – 2020 January

FOH Manager/Server/Expo

Supervisor: Alice Butler, General Manager 602-***-****. Responsibilities: Responsibilities: Opening/closing managerial duties to include cash drops, overseeing the successful flow of service in dining area, training new staff, developing/maintaining relationships with vendors and insuring an outstanding product. Promoted to management by way of excellent guest service and dedication.

Richardsons/Rokerij/Dick’s Hideaway

2001 February-2014 June

Bartender/Server

Supervisor: Matt Lockwood, Operations Manager 602-***-**** Responsibilities: Provided fine dining service in one of Phoenix’s longest standing culinary establishments. Built/served cocktails in a full service bar as well as worked in a high volume service well.

Additional References

1. David Abrams 602-***-**** Pyscologist @ Lifeworks AZ 2. Dan Greer 602-***-**** Pastor @ FLC Phoenix Baptist Church 3. Randy Bortin 602-***-**** Manager @ Richardson’s

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