Customer Service Call Center
Resume:
Robert Benton
Melbourne, FL 32940
OBJECTIVE
To obtain a position where education, work history, life experience, leadership and interpersonal skills are used for the mutual success and fulfillment of myself and my company.
ACCOMPLISHMENTS
· Directed recruitment and retention of staff ranging from ten to thirty in various locations.
· Helped establish Canadian call group at customer service call center.
· Planned, assisted in planning and implementing large projects including company picnics from 3000 to more than 50,000 persons.
Participated in Kaizen event used for streamlining company procedures.
CAPABILITIES
2 / 2
· Demonstrated record of sales achievement, management and responsibilities.
· Problem solving, leadership and excellent communications skills.
· Ability to delegate.
· A positive and confident personality with strong work ethic.
The ability to carry out programs under established policies and command the respect of the staff.
EMPLOYMENT HISTORY
State of Tennessee Cleveland, Tennessee
Eligibility Counselor April 2007 to August 2013
Maytag/Whirlpool Cleveland, Tennessee
Customer Service Associate June 1997 to March 2007
Jan Van Foods, Inc Cleveland, Tennessee
Food & Vending Manger July 1989 to August 1995
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