School Teacher Elementary

**-***-**** *** ******** Page * of *

Sally R. Komanowski

** ******** *****

Palm Coast, FL 32137

Phone: 386-***-****

Email: *****.*.**********@****.***

OBJECTIVE:

Problem solver with excellent public

relations skills and an ongoing commitment

to professionalism and customer

satisfaction.

HIGHLIGHTS OF QUALIFICATIONS:

*Consumer Travel Counselor/Platinum,

Centurion – American Express

*Strong organizational skills

*Strong communication skills, including

active listening

*Team player – striving to help the team

and promote the customer’s needs first

*Elementary School Teacher

*Trainer/Mentor United Airlines

*Enthusiastic, dependable, self-motivated

EMPLOYMENT:

September 2011- Current – Consumer

Travel Counselor/Platinum, Centurion/RTL-

Real Time Lead/New Hire Training

Coach/TLOD-Team Lead On Duty –

American Express

Creating memorable travel experiences for

clients by booking travel with a key focus in

domestic and international destinations.

Being accountable and taking ownership of

client’s experiences from beginning to end.

Creating innovative ways to resolve client

issues or concerns to win their loyalty.

Ability to inspire and motivate my peer

group by providing positive and creative

feedback. Excellent analytical skills and

provide quality checks for training classes.

Experienced in leading and/or coaching

others.

September 2005 – September 2011 –

Flagler County Elementary School Teacher

(Florida Teacher’s Certification)

Preparing children for their future academic

lives by promoting their mental, physical,

and social development. Plan and conduct

activities for a balanced program of

instruction, demonstration, and work time

that provides students with opportunities

to observe, question and investigate.

Instruct students individually and in groups,

using various teaching methods. Establish

clear objectives for all lessons and

communicate those objectives to the

students and parents. Assign and grade

class work.

01-Dec-2019 AXP Internal Page 2 of 2

July 1986 – June 2005 – United Airlines –

Reservations/Sales, Apollo Help Desk,

Customer Relations

*Responsible for creating International and

Domestic itineraries for clients

*Addressed and resolved all customer

service concerns

*Manage customer files and maintain

customer accounts

*Build relationships with customers

*Provide technical assistance and support

related to computer system – hardware and

software

*Walk customer through problem solving

process

*Resolve technical problems

*Training and mentoring new employees

EDUCATION:

1978 -1981: University of Georgia

Bachelors of Science degree

Major: Child Development/Early Childhood

Education

Contact this candidate