Development Representative Customer Service
Resume:
Personal
Address
*** ******** ****** ******** *******
Phone number
***************@*****.***
Date of birth
Place of birth
Beirchleigh
Gender
Female
Nationality
south african
Marital status
single
Driving licence
None
Interests
Reading
singing
listening to music
watching movies
drawing
Languages
English
sotho
zulu
afrikaans
SHARON HEYMANN Dial outbound calls daily with enthusiasm. Good business acumen
Work within a proven sales process
Ability to qualify and close sales
Learn and understand GeoTargetʼs product portfolio Present features and benefits of all products and services to new customers Develop and maintain customer relationships
Sales development representative
omtalent, Sandton
Identify and prospect new potential clients.
Research companies to determine fit.
Reach out to prospects to gauge interest.
Initiate contact with prospects through phone calls, email, and LinkedIn. Schedule high quality meetings and product demonstrations. Develop new opportunities for your pipeline and achieve your personal activity goals daily. Follow up and engage with potential customers who were interested but did not buy. Report to management on activities, targets and key results. Develop new sales strategies based on personal successes and failures. Work closely with Account Executives to generate deals. Work closely with the SDR Manager to meet SDR Team goals. Apr 2023 - Present
Call center agent
icon Africa, randburg
Conducting outbound cold calls to potential customers. Generating leads and sales for the company's products and services. Building relationships with prospects and customers over the phone. Achieving sales targets and KPIs.
Keeping accurate records of calls and sales activity. Upsell services and products to existing customers Developing relationships with dormant, active or VIP clients specifically to upsell Attending to client correspondence (email follow up, etc) When necessary, calling pre-qualified leads with a view to converting into active clients Jul 2021 - Nov 2021
Customer service agent
merchants, parktown
Understand the overarching sales operations. This includes understanding the overarching sales goals, what processes are currently in place and how to navigate them accordingly.
· Proactively generate leads that align to the overarching criteria from the sales team. This includes researching the businesses that align to the criteria, tracking them on a pipeline tool and understanding how best to approach them
· Build a sales pipeline of x leads at any given point in time. These leads need to be qualified and aligned to the criteria.
· Contact the leads in the sales pipeline and introduce yourself and the business. Lock in a date and time for a meeting for a sales pitch/proposal.
· Conduct a high level introductory meeting/call with the qualified leads as and when needed.
· Be sure to hand over the relationship to the Senior SDR and Head of Growth.
· Proactively liaise with the Senior SDR and hand over all prospective leads to then Nov 2022 - Mar 2023
References available on request.
Work experience
References
Skills
communication skills
microsoft
listening skills
telephone ediqette
customer service
computer skills
problem solving
time management
team work skills
design skills
presentation skills
analytical skills
writing
organization skills
conflict resolution
adaptability
Contact this candidate