Office Assistant High School

RESUME

LUISA FERRER

***** ****** **. **** ***** Ca. 91304

PH: 818-***-****

Summary

High School co teacher and teacher assistant

ELD teacher, bilingual English/Spanish

Classroom management

Spanish Teacher

Dedicated, reliable and experienced Spanish Teacher using different teaching methods and techniques to motivate students to learn Spanish.

Perform classroom management and promote student learning with diversified instructional approaches and innovative classroom activities.

Evaluated and revised lesson plans and course content to facilitate classroom discussion and student focused learning.

Lead immersive activities and manage special projects for satisfactory Spanish Language learning.

Keep students always on task, positive reinforcement and feedback Preschool Teacher

Experienced preschool teacher for 8 years, lead young children(3 to 5 y old) for the learning process through different creative and interactive fun activities to motivate them to focused during learning process, to improve their gross and fine motor skills, to prepare them for reading, writing, logics and mathematics.

Establish good communication with parents to include them in the learning process of their children and constantly keep in touch with them to report student behaviour, social and developmental progress as well as health conditions. Implement musical and art activities to improve the students creative skills. Coordinate field trips throughout the whole year to implement their knowledge in different learning topics.

Office Assistant, Clerical

Friendly, motivated, efficient office assistant, performing data entry on customers information using microsoft word, excelled in writing and composition. Communicate with customers through phone calls and emails for follow ups, friendly reminders and business updates.

Monitored and responded to clients/ emails, resolved clients/customers complaints or some issues in order to keep good communication with clients/customers. Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.

Answered or called back approximately 70 phone calls daily, filed and retrieved records to support business.

Excellence to customer service welcomed visitors to the office and provided information they requested.

Transportation

Experienced and safe driver with knowledge of most areas in San Fernando Valley, Burbank, Glendale, Hollywood, West Los Angeles

Clean driver record, no traffic violations, no tickets. Open for drug test or alcohol test

Driver for different companies: Access Paratransit driver (disable passengers, senior passengers and serious health condition passengers) Uber and Lyft Driver

Hotskip care driver (High school,Middle school, Elementary, Kindergarten and pre-school riders)

Kango Driver: care driver for infants, pre-school and older children Shuttle Driver at Pierce College

Bus Driver:Medical, Health Condition patiens (Veterans) Va Hospitals Va Sepulveda and Va at west Los Angeles Hospital

Nanny, Child care and Babysitting

Experience, communicative and proffessional Nanny for children of all ages, (0 to 12 years old) Promoting learning, fun creative activities for children according to their age. Ensure happiness, safety, following healthy nutritional and clean guidelines Children under supervision and lots of care at all time during indoor and outdoor Activities

Keep in touch with parents, communicate with them when needed Provide transportation if it is requested by parents, keeping safe rides for children of all ages. WORK HISTORY

EL CAMINO REAL CHARTER HIGH SCHOOL

ELD co teacher and teacher assistant (2021-2023)

SMS TRANSPORTATION (07/2019 to 09/2020)

Shuttle Driver at Pierce College

Transport disable, ambulatory and seniors when requested in campus only Bus Driver at Veterans Hospitals

Daily route from VA Hospital Plummer/Sepulveda to West Los Angeles VA Hospital BURGERIM GROUP (10/2017 to 07/2019)

Office Assistant (Bilingual English-Spanish)

Group- Encino, Ca

Mail management, filing, data entry, organizing, customer service, scheduling, meticulous attention to detail, resourceful.

CHASE MESSENGER (06/2017 to 10/2017)

Courier driver: Pick up important real estate and escrow documents from and to real estate, escrow banks and different companies.

FLORENTYNAS FINE FLOWER COMPANY (2016-2017)

(Calabasas- Celebrities luxury flower Shop)

Flower arrangement assistant: prepare vases for luxury flower arrangements and keep the store beautiful and well organized.

COMMUNITY INTEGRATION SERVICES (2011-2015)

TRANSPORT COORDINATOR/ SUPERVISOR- ACTIVITY ASSISTANT Make drivers routes, and schedule them according to their locations,supervise them to be on time, drive safely, be punctual, and follow transport rules while they have passengers on board. Make a daily transport report and send it to company management. Solve participants' complaints

Assist participants in different daily activities; computer class, painting, shopping, bingo, casino field trips,parks, restaurants.

Assist participants during lunch times

Assist participantes once a month during food bank. DAYLIGHT ADULT DAY CARE GLENDALE CA (2009-2011)

Driver: Transport seniors participants safely from their homes to the Center and back home Assist them when requested while they were on board MV TRANSPORTATION (2003-2008)

Access Paratransit Driver

Drive following strict safety rules from company

Attend to professional trainings and safety meetings once a month Follow strictly the transportation rules avoiding traffic violations INTERVIEWING SERVICE OF AMERICA (2002-2004)

Part Time job

Marketing Research Company

Data entry

Interview customers through phone calls to see their opinions of several companies studies like AT&T, VERIZON, CHEVY, GMC, PAYLESS SHOES, and introduce all information in the computer and keep updated information

NANNY- CHILD CARE (04/2000 to 12/2002)

Nanny for a baby 06 month old, feed, diaper changing,supervise,napping, supervise at all time, care, play, sing, dance, take him for a walk in his stroller, teach numbers, vocabulary using colorful flashcards and toys

Improve his gross and fine motor skills through different learning activities, indoor play games and outdoor play activities.

Follow parents instructions

NANNY-CHILD CARE (05/1999 to 11/1999)

Nanny, child care for 3 children, 04 month old boy, 3year old boy and 5 year old girl Supervise at all time, lots of care for the baby, play, sing, dance, teach fun learning activities,number, colors,shapes, new vocabulary learning, improve their gross and fine motor shkills, indoor play games and outdoor activities, toilet training, diaper changing, feed, napping.

Follow strictly parent instructions.

FLEMING COLLEGE SCHOOL TRUJILLO-PERU (1992 to 1999) Teacher Assistant (1992-1994)

Prepare classroom activities according to lesson plan,prepare and organize all teaching materials, keep classroom well organize, and teaching materials ready for each activity Supervise and assist children at all time, during learning activities, playground and lunchtime. Reinforce and help with extra activities for children who need extra help during the learning process.

Floating Teacher (1994 to 1996)

Communicate and coordinate with teacher of different classes (all pre-school classes and kindergarten) to identify students who need help to improve their reading, writing skills, maths and logics

Work with small groups of students of different classrooms to reinforce their learning skills Classroom Teacher (1996 to 1999)

Classroom teacher (pre-school and kindergarten)

Prepared lesson plans for learning activities according to school curriculum and school philosophy

Motivate,children to learn new topics according to lesson plans using different techniques, and methods through creative and fun activities to keep them focus during lesson learning process

Focus on development of gross and fine motor skills. Develop and implement activities to improve children, logics, maths learning and reading activities.

Engage children in several school project activities Coordinate Field trips to implement learning according to different topics Keep close and friendly communication with parents, in regards with children behaviour, health condition, and clean habits.

EDUCATION

Master Degree in Education (Universidad Nacional de Trujillo-Peru)1984-1992) Bachelor Degree in Education (Universidad Nacional De Trujillo 1984-1992) English As a Second Language, Certificate (Catholic University of Trujillo-Peru) 1987-1990) French Language Certificate (Alliance Francaise Of Trujillo Peru 1987-1989) Basic Computer Cerificate (Microsoft word, Data entry 1995-1996) High School Certificate ( Escuela Secundaria certificado 1976-1981)

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