Customer Service Entry Level
Resume:
Samuel Cho Villamor
San Francisco, CA 94112
Email: ******.********@***.***
Objective: Seeking an entry level position with in a dynamic work environment.
Summary of Skills
Valuable assets employee
Well-organized, dependable and meet tight deadlines as to what the expectations of the management needs
Multi-lingual, speak and write’ Mandarin, Tagalog, Fookienese and Ilocano
Amateur Photographer, Tour Guide, Event Planner
Knowledge of security detail, supervisory level and computer literate
Analytical thinking, problem solving and decision making
Typed 40 words per minute
Heart- warming caring services for every kind of passengers, and public contact, in a fast pace movement at SFO Airport.
Assist in managerial functions, implementing company policies and procedures, prepared written reports, supervised the staff, set up shop presentations, merchandise Inventory and housekeeping, such as rag, wet and dry mop, duster, wet floor caution sign, vacuum cleaner, broom, dustpan, Windex or glass cleaner, germicidal with proper direction and guide line.
Excellent in job performance as a cashier and admin positions
Assist and provide directions for transportation routes, Hotels, cultural Heritage, Restaurants, brochures, magazines, or maps as needed by passengers or public
Foot patrol, used of golf cart vehicle in counting the empty space, inventory of park cars at the SFO parking area, daily log in and log out activities, report to the supervisor or to
Superior officer, report any damages or suspicious activities, used of two way radios with proper used of standard code as a security guard or sergeant officer position, maintain and protect the SFO buildings and property and monitor thru servielance cctv
And multi-tasking assigned by superior officer
WORK EXPERIENCE
07/2011 - present - Polaris Research and Development Inc., SanFrancisco International
Airport
Information Customer Service Representative
07/2010 – 07/2011 - Polaris Research and Development Inc., SanFrancisco International
Airport
Information Customer Service Supervisor
09/2006 – 07/2010 - Polaris Research and Development Inc., SanFrancisco International Airport
Information Customer Service Representative
08/2007 – 09/2008 – DAJA International LLC, SanFrancisco International Airport
Administrative Assistant
04/2005 – 10/2005 –US Department of Homeland Security, US-VISIT.L3 (IRAM),
SanFrancisco International Airport
WorkStation Attendant
10/2005 – 01/2007 - US Department of Homeland Security, US-VISIT, L3 (IRAM),
SanFrancisco International Airport
Shift-Supervisor
02/1995 – 04/2005 - Duty Free Shop (DFS North America)
SanFrancisco International Airport
Sales Associates with Cash Handling
12/2004 – 12/2004 - United State Postal Service (USPS)
EVANS Street, Sanfrancisco, California
Mail Handler (Christmas Seasonal Job)
05/2000 – 04/2002 - Shuttle Port/DAJA
Curbside Coordinator
10/1998 – 09/2001 – Polaris Research and Development Inc.,
SanFrancisco International Airport
Information Customer Service Representative
01/1996 – 12/1997 – Cal-State Patrol Service
SanFrancisco International Airport
Security Officer/Sergeant
07/1994 – 09/1995 – International Total Service (ITS)
SanFrancisco International Airport
Pre-Board Screener with security
EDUCATION/TRAINING
1979 – 1983 – Bachelor of Science in Economics, University of Santo Tomas
Manila, Philippines
1983 – 1983 – Tour Guide License, Ministry of Tourism, Manila, Philippines
2001 – 2006 – San Mateo County, Regional Occupational Program ( Burlingame, CA ) 1994 – Present – Security Guard card, Bureau of Security Investigative Service West Sacramento, California, Expiration 11/30/2025
2019-2021 - American Academy Of CPR and first aid, Inc.
- Custodial Training Program, City College Of San francisco
1400 Evans Avenue, San Francisco, California 94124.
From January 17, 2012 To May 24, 2012.
Instructor MR. STEVEN YUAN
Contact this candidate