Customer Service Data Entry

************@*****.****** com Fort Worth, Sever TX +1-682-***-****

WORK HISTORY

Customer Service Rep. at City of Fort Worth / Planning & Development Department

**/**** - **/**** (4 years)

City of Fort Worth / Planning & Development Department Assist in providing Customer Services face-to-face or Call Center environment, relay and respond to inbound calls, interpret and explain Department policies and procedures. Responds to Citizens enquiries politely. Process Building permits, Trade Ordinances, Contractor Registration, Reconciliation of Daily Revenue Reports, assist in new employee training, and assist Management as needed.

New Rx Rep. at Todays Staffing/Caremark Pharmacy

12/2005 - 07/2006 (1 year)

Today's Staffing/Caremark Pharmacy Assist in providing Customer Service, taking inbound calls received from doctor's office to fill prescriptions, transferring of inbound calls to various departments, such as; insurance verification, refills, payments, specialty pharmacy, pharmacist, data entry and assist management as needed within the operations. Superintendent of Cemeteries/AdministrativeAssistant at City of New Orleans / Department of Property Management

01/1995 - 09/2005 (11 years)

City of New Orleans / Department of Property Management Responsible for Administrative and Landscaping Operationswithin City owned cemeteries. Supervised office staff consisting of 3 or more employees, Clerk I, Office Assistant I & II, and field staff consisting of 10 or more employees, such as; Groundskeeper III, Attendant I & II, and general laborers. Responsible for enforcing Policies and Procedures, Interment Orders, Recordkeeping, Data Entry, Filing, Work Orders, Inventory, City vehicle inspections, invoicing, payroll, reports, and all other related duties within the operation. EDUCATION

Walter L. Cohen Senior High School

Not Applicable

SKILLS

Filing, year

LANGUAGES

English, Moderate

SOCIAL NETWORKS

Facebook, https://Facebook

Twitter, https://Twitter

Linkedin, https://Linkedin

ABOUT ME

I served in the military

I have a drivers license

I have management experience

I have a security clearance

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