Entry Specialist Data

MARAISHA MARSHALL

Las Vegas, NV *****

***************@*****.***

+1-702-***-****

Detail oriented entry specialist. Experience in accurately inputting and verifying large amounts of data. Proficient in Microsoft Word, Microsoft Excel, and Google Spreadsheets. With a proven track record of meeting tight deadlines maintaining 99% accuracy rate. Personable and articulate customer care professional with a history of providing outstanding support to customers. Work Experience

Data Entry Specialist

Indeed Executive Solutions - Remote

December 2023 to Present

· Entered numerical data into databases with speed and accuracy

· Created spreadsheets to track data entries

· Input client information into spreadsheets and databases

· 50-60 WPM

· Database management

· Accurate & detailed

· Word processing

· Report development

Customer Service Representative

Telus International - Remote

February 2022 to December 2023

· Collecting and analyzing customer concerns and complaints

· Providing product and website knowledge

· Resolving troubleshooting, IT issues

· Resolving password reset issues

Chat Sales Representative

TTEC (Remote)

April 2020 to January 2022

· Developed key customer relationships to increase sales

· Answered inquiries from prospective customers regarding features of products and services offered

· Placed orders and answered customer questions

· Identified customer needs to deliver relevant product solutions and promotions and meet target budgets Guest Service Associate

Destination XL of Henderson

August 2016 to March 2020

· Delivered exceptional service to every customer through active engagement, effective listening and well developed interpersonal skills

· Greeted and assisted guest with variety of inquiries and promoting service standards

· Handled payment processing and provided customers with receipts Timeshare Sales Representative

Grandview of Las Vegas

December 2015 to August 2016

· Cold calling and prospecting future clients

· Demonstrating tours to clients

· Employed potential client interest and tailor ownership benefits outlining vacation savings and revenue opportunities close to deals

Education

Medical Billing and Coding Program

Carrington College - Las Vegas, NV

January 2024 to Present

Skills

• Medical Coding

• Word Processing

• Databases

• Cold Calling

• ICD-10

• Medical Terminology

• Guest Services

• Medical Billing

• CPT Coding

• Data Entry

• Cash handling

• Upselling

• Customer service

• Computer skills

• Customer service

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