Quality Assurance Service Representative
Resume:
TERESA MOSS
Mentone, IN *****
*********@*****.***
To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.
Authorized to work in the US for any employer
Work Experience
Instructional Lead Teacher – Valley Early Learning Academy Tippecanoe Valley School Corporation - Mentone, IN July 2022 to Present
Established and enforced best practices for the academy. • Maintained a fun and interactive classroom that was clean, safe, and organized. • Implementation of education during all classroom activities. • Planned and execution of nutritious meals for students. • Preparation of instructional materials • Recorded student progress data • Followed all state and local regulations. Owner/Manager
Moss Daycare - Mentone, IN
August 2011 to August 2022
Fulltime in-home daycare
CSR - Customer Service Representative
TTEC Bank of America- Assurance Insurance-Progressive Insurance - Mentone, IN April 2020 to July 2022
I worked on different projects
• Bank of America
• Assurance Insurance
• Progressive Insurance
Steel Worker
Amerimax - Nappanee, IN
January 2011 to August 2011
Worked with metal sheets.
Inspection, bending and cutting
Quality Assurance.
Lippert Components - Goshen, IN
February 2010 to December 2010
Quality and Inspection of RV axles
Team Leader
Da-Lite Screen Co - Warsaw, IN
September 1993 to January 2010
Team leader in paint department. Over saw production in and out of the department, along with managed 12 employees.
Education
Tippecanoe Valley High School
May 1987
Skills
• Quality Inspection
• Toddler Care
• Retail Sales
• Childcare
• Early Childhood Education
• Administrative Experience
• Management
• Quality Assurance
• Assembly line (10+ years)
• Medical Billing
• Medical Coding
Certifications and Licenses
CPR Certification
Administrative Medical
Medical Billing and Coding
Health and life insurance
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