Service Representative Customer
Resume:
Susan Harper
Customer Service Representative
Willingness and ability to cooperate in guided and unguided groups. Participation in joint planning and solution finding. A person who is able to work in a team can become integrated, actively supports the team, and is accepted by its members.
Ability to set realistic and ambitious goals, to elaborate and control ideal working plans; willingness to delegate; ability to give useful instructions and to keep track of even unclear operations; time management Comprehensible and persuasive way of expressing yourself, ability to argument conclusively and to adapt to your counterpart. Recognition and acknowledgement of the feelings and the needs of others. Clever and goal-oriented conversation techniques Persuasiveness 1833 Andover drive
Garland,Texas
75042
*************@*****.***
Experience
FIANCIAL ADVISOR
EAST FIELD COMMUNITY COLLEGE
March 2009 - September 2013
GENERALLY I WOULD FOCUS ON A FEW STUDENT ACCOUNT FOR FINANCIAL AID WITH COLLEGE COURSES..
ALSO I WAS THE REPRESENTATIVE WHO INTERACTED WITH THE STUDENTS ONE ON ONE..
MADE SURE THAT EACH STUDENT HAD ALL PROPER DOCUMENTS NEEDED TO SEND FOR THEIR STUDENT AID
FAMILY CPS / FAMILY VIOLENCE COUNSELOR
CHILD PROTECTION SERVICES
February 2014 - August 2018
FAMILY CPS / FAMILY VIOLENCE COUNSELOR
I WAS PERSON OF COMFORT IS WHAT MOST CALLED ME I WAS THE MIDDLE MAN WITH THE FAMILY AND THE CHILDREN
WAS THE SUPPORT SYSTEM FOR THE FAMILIES
STORE MANAGER
GARLAND SPORTS
November 2015 - OCTOBER 2017
I WAS IN CHARGE OF OPENING THE STORE CLOSING THE STORE; MAKING SURE ALL OF THE ORDERS CAME OUT CORRECTLY;
I MADE SURE THE STORE WAS CLEAN AND WELL MAINTAINED WROTE THE SCHEDULE FOR THE OTHER EMPLOYEES’
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CUSTOMER SERVICE REPRESENTATIVE
KOHLS
August 2013 - July 2017
WE TOOK OVER 300 CALLS A DAY. IN WHICH I RAN CREDIT APPLICATIONS UPDATED PERSONAL INFORMATION ON THEIR PROFILE
I ALSO DID COLLECTIONS FOR PAST DUE ACCOUNTS. I CALLED OVER 150 PEOPLE TO TRY TO COLLECT THE FUNDS
CUSTOMER SERVICE REPRESENTATIVE/ COLLECTIONS
IQOR
APRIL 2017 - JULY 2019
REACHED OUT TO THE DEBTORS AND COLLECTED MONEY FOR PAST DUE ACCOUNTS.. TOOK OVER 400 CALLS A DAY
REQUESTED FOR LOAN EXTENTIONS
Education
HIGH SCHOOL DIPLOMA
MANHATTAN HIGH SCHOOL
AUGUST 1979 - JUNE 1983
GRADUATED WITH 4.25 TOP 10 PERCENT OF MY CLASS
ASSOCIATE DEGREE
BARTON COUNTY
AUGUST 1983 - FEBRUARY 1985
GOT MY ASSOCIATES IN BUSINESS MANAGEMENT
SKILLS
WORDS TYPED PER MIN 38
I HAVE SKILL KNOWLEDGE IN ALL MICROSOFT OFFICE
I HAVE MASTERED THE SKYPE VIDEO CAM
I HAVE MASTER SKILL IN TELECOMMUNICATIONS
REFERENCES
HALIEY HARPER 214-***-****
ARMON WINTERS 469-***-****
MORE PROVIDED UPON REQUEST
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