Management, communication skills, strategic thinking

EZE, CHRISTIANA

Email: *******@*****.***

Current Address: ** ******* ***** *** ******** Ontario, L6P3S2

Phone:647-***-****

PROFILE

Skilled and goal driven individual with strong passion for management and development. An adaptable, flexible and efficient team player with excellent interpersonal and communication skills at all level. I am a fast learner, always hungry for success and development.

SUMMARY OF SKILLS

Cross-cultural Communication

Research and Analytics

Adaptability and Resilience

Strategic Thinking

Diplomacy and Negotiation

Strong Leadership Skills

Management

Proficiency in Computer applications including MS Word, MS Excel, MS PowerPoint, the Internet, Social Media platforms.

PROFESSIONAL EXPERIENCE

Administrative Secretary: Sentel Steel Limited, Asaba, Delta State, Nigeria.

(February 2022-2024)

Manage large amount of inbound and outbound calls in a timely manner.

Identify customers' needs, clarify information, research every issue and provide solutions

and/or alternatives.

Seize opportunities to up-sell products when they arise.

Keep records of all conversations in the call center data base in an organized way.

Public Relations Officer: Marlbics Industry Limited, Asaba, Delta State, Nigeria.

(November 2019 - 2021)

Informs clients and staff of the organization's aims and objectives.

Arranges and carries out community events and organizes activities to recruit new volunteers.

Creates written materials to aid fundraising initiatives.

Controls the day-to-day running of the department.

Ensures that the company’s products and services meet the desired standard and makes use of crisis management techniques to reduce damage.

Program Officer: Fredalaw Trucking Limited, Aba, Abia State, Nigeria.

Jan 2015– Oct 2019

Collaborated with stakeholders to create and rank projects.

Created and carried out plans for program activities to accomplish goals.

Resolved client complaints and informed beneficiaries of project activities.

Compiled, organized, and added finished data to the database.

Developed and implemented advocacy initiatives.

Public Affairs Intern: Enugu South Local Government Area (NYSC)

(November 2013 - November 2014)

Supported the development and execution of public affairs campaigns.

Assisted with office administration tasks.

Collected, organized, and entered completed data into the database.

Report Writing and documentation.

EDUCATION

VERITAS UNIVERSITY, ABUJA. 2013

History and International Relations (B.A, Second Class Upper

Seminar: Africa as the Center Piece of Nigeria’s Foreign Policy: A Historical

Reflection of the General Yakubu Gowon’s Regime, 1966-1975.

Research Project: Economic History of Nnewi from Precolonial Times to 1970.

MERCY GIRLS SECONDARY SCHOOL, ABA. 2008

Senior Secondary School Certificate (NECO, Arts Major)

DAUGHTERS OF MARY, MOTHER OF MERCY NURSERY AND PRIMARY SCHOOL, ABA. 2002

First School Leaving Certificate. (Credit)

ACADEMIC AWARDS

Best Graduating Student by Daughters of Mary, Mother of Mercy Pry Sch, Aba, Nigeria. 1996

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