Customer Relations Loss Prevention

SEARA LOWERY

**** ******* **** · 708-***-****

****.******@******.***

Highly committed and motivated professional equip with exceptional customer relations, organizational and decision-making skills. Strong work ethic, professional demeanor, take initiative and follows through. Dependable, responsible, and very meticulous. Experience in fast paced business operative settings, great multi- tasking skill set. High- performing and innovative collaborator, always eager to learn.

EXPERIENCE

MAY 2021 – CURRENT

AREA SUPERVISOR, ROSS DRESS FOR LESS

Responsible for:

• Opening/closing store

• Overseeing salesfloor person, cashiers, stockers, and cleaning crews and delegating task to ensure maximum efficiency on shifts.

• Managing/ verifying finances

• Keeping records of expenditure, sales figures, and employee performance

• Maintaining safe and secure environment

• Loss prevention carry-out

• Executing company’s best practices to maximize productivity by minimizing steps and extra touch while working.

JANUARY 2020 – MAY 2021

SERVICE WRITE-AUTOMOTIVE, WALMART

Responsible for:

• Greeting customers/ making them aware for services offered.

• Scheduling customers services based on ones offered

• Writing and finalizing customer’s service orders

• Selling care packages and making suggestions based on customer’s need. NOVEMBER 2017 – NOVEMBER 2019

CAKE DECORATOR, SAM’S CLUB

Responsible for:

• Greet members.

• Taking and fulfilling member’s bakery/confections orders

• Consult with members about cake designs

2

EDUCATION

JUNE 2012

DIPOLMA, WENDELL PHILLIPS ACADEMY H.S

GPA 3.79

JUNE 2014

BUSINESS CERTIFICATION, COMPUTER SYSTEMS INSTITUTE GPA 3.4

SKILLS

• Leadership

• Priority, stress, time management

• Diversity/generational differences in workplace

• Problem solving

• Communication

• Conflict Resolution

• Interpersonal

• Critical thinking

Contact this candidate