Customer Service Bar Manager
Resume:
Raul Galvez
Brandon, FL *****
*******************@*****.***
"Highly motivated professional with experience in sales, control, management, and customer service. Demonstrated ability to work quickly, efficiently, and cleanly under pressure to achieve sales goals. Excellent teamwork skills and ability to adapt to dynamic environments. Seeking opportunities to apply my skills in a challenging and pleasant environment." Work Experience
Bar Manager
VE NEWS CAFE OCEAN DR LLC-Miami Beach, FL
April 2023 to April 2024
I managed the reopening of News Cafe “Versace’s favorite coffee please” in his routinely days. I controlled the bar achieving numbers such as putting 15% bar cost in the first 3 months opened, I controlled the Bar staff and handled to keep a good vibe and positive attitude while working, even in free time we spent time together like family. I scheduled, controlled bar cost, inventory counts, reports and also bartended 4 days a week, I also took care of the creation of craft cocktails as well as regulating the costs of new drinks and brands. As a Coffee please, I also took care of the maintenance and regulation of the coffee machine to its perfect quality, keeping the best flavors and aromas of the coffee and the static of latte art. I would be working there if I wouldn’t move here to Tampa… Server/Bartender
Havana 1957 BREACKWATER OCEAN 10 940 OCEAN DR-Miami Beach, FL November 2022 to February 2023
I used to serve and occasionally bartend, my character, bartending and managing skills got me promoted to News Cafe’s Bar Manager position, as it was part of the same company “Vida y Estilo” Head Bartender
Ceviche lovers-Miami, FL
March 2022 to November 2022
I opened this new brand Peruvian restaurant as the Head Bartend and took care of managing schedule as well as to maintain the quality of the cocktails and drinks, tacking care of orders, stock and bar staff. Barista
Cecile Bakery Cafe-Miami, FL
October 2021 to May 2022
I used to work as a barista and as a server
Bartender and Server
La Guarida-Havana
March 2017 to November 2019
I used to serve and after a while bartend, I took care of so many VIP people as it was the best restaurant in Cuba. This was an amazing place.
Server
Los Mercadere-Havana
September 2016 to March 2017
I used to Serve and It was also my first steps in the bartending world Education
Bachelor's degree in Economics
Miami Dade College - Doral, FL
August 2021 to June 2022
Skills
• Coffee Experience
• Barista Experience
• Restaurant Management
• Serving Experience
• Bartending
• Host/Hostess
• Busser
• Upselling
• Management
• Financial Analysis
• POS
• Restaurant Experience
• Inventory Control
• Food Safety
• Leadership
• Cleaning
• Organizational skills
• Upscale casual experience
• Acting
• Supervising experience
• Hospitality
• Shift management
Languages
• Spanish - Expert
• English - Fluent
Certifications and Licenses
Bartender License
Food Handler Certification
MAST Permit
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