Continuing Education Customer Service
Resume:
Phone not rn
E-mail ***************@*****.***
Phounine Pamilla Vongsavath
Education
**** -**** ******* ****** ******* NE Campus Fort Worth, TX
Business Management
Learning the tools for Microsoft Office: Microsoft Word, Excel, and Power Point, Platforms Windows 95-98-2000XP
Basic undergraduate course
2006 -2010 ATC Logistics and Electronics Fort Worth, TX
Continuing Education
Class for Intermediate Excel and Advanced Microsoft Excel.
2010 - 2011 Tarrant County College Fort Worth, TX
Continuing Education
Undergraduate course for associate degree.
Work experience
2010 - 2024 Pho Noodle and Grill Fort Worth, TX
Server/Manger /Co-Owner
Able to assist Supervisor with daily activities.
Able to export the sales report monthly to the landlord
Able to orders food from the vendors and able to delivered
Able to give customer feedback on the restaurant business within 24 hours.
Able to look all the area of the restaurant for repairs issues.
Ability to establish working relationships with multiple departments.
Have been customer service and expediting food and quality inspects
Work with Health inspection to keep the restaurant in healthy well being for customers.
Been in restaurant business for 20 years.
Demonstrate to learn quick and pace setters.
Computer knowledge in Microsoft Word, Microsoft Excel, and Access.
Able to communicate with IT about the POS system which in error
Able to perform initiative to develop and implement process improvements.
Able to solve problems and issues.
Able to cook food in the kitchen and expedite the expectations requires
Ablet to keep the restaurant protocol.
2013 - 2014 Flextronic Fort Worth, TX
Quality Line Lead
Able to assist Supervisor with daily activities.
Able to export or generate reports in Report Management.
Able to create RTS (Return to Supplier) and RTC (Return to Carrier) orders for Customers.
Able to create RMA and receive products in RMA.
Able to create Truck operation and receive PO Receiving.
Ability to establish working relationships with multiple departments.
Research ESN/IMEI history.
Proficient use of WMS and SB Client.
Transfer phones to locations. And validate phones.
Demonstrate to learn quick and a pacesetter.
Computer knowledge in Microsoft Word, Microsoft Excel, and Access.
Able to train in all area in Nokia Returns and perform in a team environment.
Able to perform initiative to develop and implement process improvements.
Able to solve problems and issues.
Knowledge of shipping process: arrival and departures.
2005 - 2010 ATC Logistics and Electronics Fort Worth, TX
Nokia Returns Shipping
Able to analyze reports and ASN (Advance Shipment Notification).
Able to manifest Shipment and billing.
Able to assist Supervisor with daily activities.
Able to export or generate reports in Report Management.
Able to create RTS (Return to Supplier) and RTC (Return to Carrier) orders for Customers.
Able to create RMA and receive products in RMA.
Able to create Truck operation and receive PO Receiving.
Ability to establish working relationships with multiple departments.
Research ESN/IMEI history.
Proficient use of WMS and SB Client.
Transfer phones to locations. And validate phones.
Demonstrate to learn quick and a pacesetter.
Computer knowledge in Microsoft Word, Microsoft Excel, and Access.
Able to train in all area in Nokia Returns and perform in a team environment.
Able to perform initiative to develop and implement process improvements.
Able to solve problems and issues.
Knowledge of shipping process: arrival and departure
2004 - 2005 ATC Logistics and Electronics Fort Worth, TX
Cingular Returns Receiving
Ability to receive DOA, XBM, and Oracle Compass System.
Proficient on WMS, Oracle, and Emulator (SB Client).
Quality Control all products.
Accomplished excellent task with or without direct supervision.
Implemented teamwork participation.
In Exception area: able to look up RMA for customer and make change in Oracle for its requirements.
Able to train and solve problems and issues.
Ability to receive phones.
Work multiple tasks in every department and perform a team player.
1999 - 2004 Epsilon Dallas, TX
Input and Output Control Data Entry Assistance
Maintain history and record of tapes library.
Via mail to manager and Supervisor update on the clients and postage checks.
Producing support materials for Print operations.
Maintaining post-printing reports and sample documentations.
All the presorts that has been generates, verifies, and
Assure timely delivery of postage checks for the direct mail projects.
Assign all incoming data and materials in the Q/C book of Verifications
To able to give feedback for customers and clients that is needed to research any future projects.
Process daily incoming FEDEX/mail.
Able to work with Siemens, Oce, 5000 Storage Tek Printer.
Maintain production documentation in accuracy and completed timely manner.
Work in Multiple tasks and work with no supervision.
References
Provide upon request
Summary of qualifications
2004-2024 ATC Logistics and Electronics /business owner
Shipping, Receiving, and Assist Supervisor with daily activities.
I have skills in analyzing reports and pulling the reports in the timely manner. I have skills on Microsoft Excel, Access, Power Point, and Word. Proficient on WMS, SB Client (Emulator), Trainer, and knowledge on Oracle. I am also can cook and restaurant business partnerships. And still maintain in school to pursue my career. Hope to be a better leadership and in organization. And get my degree in Pharmacy technician and I am also interested being Personal Trainer.
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