Shift Manager Customer Service

Sapphire Kemp

I am super excited to work! I always have a positive and professional attitude and am always happy to learn new things. I am a very quick learner. Tech-savvy, hard worker. I have great customer service skills and can handle difficult situations or unhappy customers with respect and a smile. 3347 Sancess Rd #2 Lake Charles, LA 409-***-**** *************@*****.*** WORK EXPERIENCE

Jem Enterprises — Assistant / Appointment Setter

Tejas #3 — Shift Manager / Cashier

Tejas #5 — Shift Manager / Cashier

01/2020 to 10/2020, Beaumont, TX

Assisted in the creation of a classroom environment conducive to learning and appropriate to the physical, social, and emotional development of students. I taught students how to properly use the tools we were promoting and selling. My responsibilities also included making outbound sales calls, door-to-door sales, filing, scheduling, and cleaning.

07/2021 to 09/2022, Kountze, TX

I was a shift manager. My responsibilities included keeping the store clean and organized, the lines as short as possible, and doing any small maintenance on machines around the store. I was also responsible for learning how to shut down fuel pumps; doing inventory throughout the store as well as keeping back stock; checking in vendors and writing checks; checking in fuel trucks; keeping shelves clean and fully stocked; closing; counting the store's cash at the end of the day; and doing all necessary paperwork. I worked at this store and another one of our stores in Silsbee, Texas, managing that one at the same time. 08/2021 to 09/2022, Silsbee, Tx

I was a shift manager; my responsibilities included keeping the store clean and organized, keeping the lines as short as possible, performing any small maintenance on machines around the store, learning how to shut down fuel pumps, doing inventory throughout the store as well as keeping back stock, checking in vendors and writing checks, checking in fuel trucks, keeping shelves clean and fully stocked, closing, counting the store's cash at the end of the day, and completing all necessary paperwork. I worked at this store and another one of our stores in Kountze, TX, managing that one as well at the same time. Murphys USA — Cashier

EDUCATION

GED

10/2022 to 03/2023, Lumberton, Tx

I was a cashier, made sure the store stayed clean and organized, kept shelves fully stocked, kept inventory of all products, and performed shift changes and closing, including counting cash and completing all necessary paperwork.

03/2019 to 09/2019

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