Administrative Assistant Executive
Resume:
FELICIA LYONS
Carson, CA *****
*****************@*****.***
Multitalented Polished Executive Administrative Assistant with over 30 years in top-tier organizational support. Skilled at close work with 5 VPs Executive Officer. Robust history offering office management, and calendar and travel arrangement support staff management, training, supervision and event planning. Excellent research, project support and organizational abilities. Works well with minimal oversight to carry out demanding work. Recognized for maintaining confidentiality and improving processes for better efficiency. Travel Planning
Technologically savvy
Administrative support specialist
Self-starter
Customer service-oriented
Meeting planning
Certified in 10-key
Strong problem solver
Payroll
Articulate and well-spoken
Proper phone etiquette
Scheduling
Work remotely-several years
Team Leadership
03/2014 to Current
TRUE VINE COMMUNITY CHURCH
Carson, CA
Executive Administrative Assistant
Managed calendar and prepared meeting agenda and materials. Coordinated meeting and work schedules for staff teams and executives. Managed external contacts and kept track of periodic communication needed for priority actions. Arranged appropriate travel, agendas, necessary contacts and other information for executive travel. Made travel arrangements for employee trips and conferences. Maintained company confidence and protected business operations by keeping sensitive information confidential.
Opened, read and replied to e-mails, letters and correspondence on behalf of executives. Screened phone calls for executives to instantly identify priority clients and filter out spam calls. Tackled and addressed top-level, high-priority issues with professional administrative discretion. Managed daily invoices, reports and proposals.
Set up meeting and event logistics for senior management and updated calendars. 02/1997 to 02/2014
NORTHROP GRUMMAN AEROSPACE SYSTEMS
Redondo Beach, CA
Executive Administrative Assistant
Supported and managed 5 director's calendar and prepared travel arrangements. Coordinated meeting and work schedules for staff teams and executives. Managed external contacts and kept track of periodic communication needed for priority actions. Arranged appropriate travel, visas, agendas, necessary contacts and other information for executive travel. Made travel arrangements for employee trips and conferences. Created PowerPoint presentations used for diverse business needs. Maintained company confidence and protected business operations by keeping sensitive information confidential.
Opened, read and replied to e-mails, letters and correspondence on behalf of executives. Tackled and addressed top-level, high-priority issues with professional administrative discretion. SUMMARY
SKILLS
EXPERIENCE
Managed daily invoices, and proposals.
Screened phone calls for executives to instantly identify priority clients and filter out spam calls. Set up meeting and event logistics for senior management and updated calendars. Obtained signatures for financial documents and internal and external invoices. Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars. Managed and tracked expenses to meet company budget requirements. Entered customer information and updates in database system to track leads, interactions, relationships and propel
sales opportunities.
Revised and maintained master calendar to coordinate meetings across multiple time zones. Followed proper accounting and bookkeeping procedures to support audits. Made travel arrangements to provide executives seamless and travel policy-approved business trips. Collaborated with internal teams to support long-term research, marketing and ad hoc projects. Conducted research and collected and analyzed data to prepare reports and documents. Customer experience
Customer centricity
Customer data
Consumer expectation
Problem solving
Customer needs
Clear communication
High emotional intelligence
Trade shows support
06/1979 to 07/1994
HUGHES AIRCRAFT
El Segundo, CA
Executive Assistant
Opened, read and replied to e-mails, letters and correspondence on behalf of executives. Coordinated meeting and work schedules for staff teams and executives. Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars. Screened phone calls for executives to instantly identify priority clients and filter out spam calls. Obtained signatures for financial documents and internal and external invoices. Facilitated communications by forwarding emails, transferring calls and filing documents. Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
Delivered optimal administrative, customer service and case management support. Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow. Coordinated executive and senior management vacation, day-to-day meeting and travel schedules. Data entry
SOME COLLEGE (NO DEGREE): BUSINESS ADMINISTRATION
West LA College, Los Angeles, CA
English:
Professional
EDUCATION AND TRAINING
LANGUAGES
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