Inbound Customer Service

A Personal

a Brittany

a

Work experience

'S Education

& skills

A 08/18/1988 F African American Q 505 W Baseline Road, 85283 Tempe, United States

) 623-***-**** ********@*****.***

Experienced and driven problem solver with over 12years of experience. am adapt at utilizing

various communication channels including phone calls, emails and live chat platforms to provide

prompt and accurate information for the customer. Always enhancing the overall experience of the

customer.

Experienced driver with a background in Criminal Justice seeking an inbound customer.

Detailmitted to delivering outstanding customer experiences in a fast-paced environment.

Experienced driver with a background seeking a remote inbound customer service position. Strong

communication skills, attention to detail, and ability to prioritize tasks effectively. Proven ability to

provide reliable professional ready to contribute to a positive customer experience.

Assisted customers with inquiries, providing accurate and timely information to resolve issues

and ensure customer satisfaction.

Recorded pertinent account information to successfully establish new customer accounts.

Provided exceptional customer support, resolving inquiries and concerns through efficient

communication channels while consistently meeting or exceeding customer satisfaction goals.

Independent contractor

Working solutions

Managed multiple client projects simultaneously, delivering high-quality work within tight in a

significant increase in client's online visibility and.

Assisted customers with inquiries, providing accurate and timely information to resolve issues

and ensure customer satisfaction.

Expertly managed, supported, and resolved issues encountered during shipment processing,

demonstrating exceptional problem-solving skills and dedication to customer satisfaction.

Shipping Agent

AAA Fulfillment LLC

Shipping Agent

Coordinated and managed daily shipping operations, ensuring timely and accurate delivery of

goods to customers.

Negotiated and secured cost-effective transportation ratesimplemented and maintained overall

operational efficiency.

Executed timely and efficient handling of outgoing shipments.

Oversaw the management and organization of incoming product shipments.

Processed and documented incoming and outgoing shipments with a high level of accuracy and

attention to detail.

Criminal Justice Bachelor

Post University

Conduct activities,Collaborated with law enforcement agencies and.

Great listener Reliable

e eo

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