Customer Relations High School

NORMA ALDAMA

San Jose, CA *****

408-***-**** - ************@*****.***

WORK HISTORY

**/**** ** ******* ******* /front of the House

Sodexo USA – San Jose

Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Assisted customers with returns, refunds and resolving transaction issues. Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.

Operated cash register to record transactions accurately and efficiently. 06/2012 to 03/2020 Cashier/front of the House and Barista Aramark – San Jose, CA

Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.

EDUCATION

06/2001 None

Willow Glen High School - San Jose, CA

LANGUAGES

Spanish

Elementary

English

Elementary

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