Warehouse Worker Customer Service

PRECIOUS A. FRANKLIN

614-***-**** · ***********@*****.***

SUMMARY OF QUALIFICATIONS

OBJECTIVE: Dedicated, thorough janitor with 10+ years of experience organizing and maintaining the building's routine cleaning tasks while maintaining a positive attitude. Hardworking warehouse worker with two years of experience, including extensive picking/packing knowledge in handling products and inventory.

Packaging, Scanning, and Sorting Picker/Packer

Janitorial/ Housekeeping Skills Ability to lift, stack, & maneuver heavy merchandises

Customer Service Skills Organizing

AREAS OF PROFICIENCY

Excellent attendance record Ability to handle multiple tasks.

Willingness to take on added responsibility Flexible/Versatile/Work Well under Pressure

Detail Oriented Self Motivated/Dependable/Positive Attitude

Interpersonal/Team Focused/Partner Relationships Ability to communicate clearly, timely, and accurately.

PROFESSIONAL EXPERIENCE

ABM Janitorial - Columbus OH 8/2013 - Present

Janitorial

Assist management with their duties, and supervise several employees while the manager was on vacation.

Perform a thorough cleaning of the office environment daily, removing trash and debris, cleaning, and other maintenance tasks.

Answer any questions, train, and assist internal peers with duties.

Responsible for the upkeep and maintenance of the company's physical infrastructure, including equipment, computers, furniture, printers, copiers, and other office equipment.

Respond to emergency calls from the officer and ensure that the office is adequately secured.

Responsible for the upkeep and maintenance of the company's building, such as Mopping, sweeping, vacuuming floors, dusting, wiping windows, emptying trash bins, and cleaning bathrooms and kitchens/breakrooms.

Spherion Temporary Agency (JC Penny) – Columbus, OH 8/2012 to 11/2012

Picker/Packer

Prepared and maintained inventory for 50 + products.

Placed security tags and sale tags on wide range of available items for selling.

Re-arranged, unpacked, and restocked the merchandise to ensure every item was arranged orderly for the customers.

Maintained warehouse floor safety and stocking shelves practices by ensuring there was no wasted space.

COWIC – AMVETS (Summer Job) – Columbus, OH 7/2010 to 8/2010

Picker/Packer

Picked, packed, and shipped much-needed charitable items for the troops overseas.

Prepared and maintained inventory for 50 + products.

Shredded the confidential documents to ensure the privacy of the companies and their customers.

EDUCATION

High School Diploma

The Graham School, Columbus, OH

RECOGNITION AND AWARDS

I received the Employee of the Month certificate from ABM Janitorial.

I received a certificate for my hard work, excellent job performance, and outstanding achievements.

VOLUNTEER

2013-2013

Roses – Assisted customers with questions and locating items; unpacked, straightened, and restocked shelves.

2011-2012

Comic Town- Responsible for bagging boards, taping and bagging comic books, cleaning tables and counters, organizing playing cards, assisting customers with questions, and locating items.

2010 – 2011

Volunteered at YMCA North Branch – Was office assistant, responsible for filing papers, counting merchandise, creating envelopes, scanning membership cards, and cleaning equipment.

2009 – 2010

Ohio Food Bank – Packed and stocked shelves.

YMCA Family Center – Assisted with landscaping the proper, shipped, and handed out food.

Community Kitchen – Served food, washed dishes, cleaned tables, sweep floors, stocked shelves.

United Methodist Church – Organized merchandise

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