Data Entry, Business Development, Sales, customer service

Eric Yeager

linkedin.com/in/eric-yeager-**b*a*b* • 734-***-**** • ******.******@*****.*** • Richmond, TX 77406 Professional Summary

Ambitious, Self-motivated, Results-Driven Professional who has a comprehensive understanding of Sales & Marketing, Loan Origination, Real Estate Underwring and Invoicing. Adept at following complex instructions, networking, and business development while demonstrating a strong commitment to customer satisfaction and organizational success. Serving as a crucial pillar of support for sustainability and organizational structure. Currently pursuing a masters degree in Organizational Leadership at Colorado State University. Proficiencies

CRM & Quickbooks

Inventory Management

International Sales/Marketing

Strategic Planning

Data Entry/Analysis

Training and Development

Invoicing &Accounts Payable

International Sales/Marketing

Relevant Experience

Mortgage Loan Origanator Houston, Texas August 2020- Current

Reviewed branches P&L with leadership to create strategic growth plans for branches moving forward.

Assisted potential borrowers in purchasing and refinancing home mortgage loans leading to 6-7 closing a month.

Maintained national education requirements on proper standards and procedures.

Reviewed borrowers’ financial history, current financial status, and credit reports to determine eligibility.

Used salesmanship and persuasive personality to encourage customers to take advantage of an extremely competitive market and increased referrals by 30%.

Interacted with realtors, appraisers, and sales agents as needed. Location-Services Auditor/Billing Supervisor Ann Arbor Michigan February 2019-March 2020(Covid19)

Accomplished quality assurance objectives by training and coaching team members; communicating job expectations along with monitoring and reviewing the performance of team members and enforcing policies and procedures.

Facilitated financial and operational audits while working with internal and external managers on recommendations.

Created and distributed operational and billing reports to management.

Developed and implemented corrective actions to bring business areas in line with standards.

Resolved service and invoice disputes while maintaining customer relations between clients and vendors. X-DIFF Gear & Axle Director of Sales & Marketing Saline, Michigan January 2017 – January 2019

Generated new business opportunies in North America, South America, Europe and Asia by implementing effective cold calling, professional networking and direct marketing strategies to target automotive consumers.

Maintained daily operations including overseeing purchase orders and all customer concerns including payments, returns, refunds and warranty claims.

Effectively managed a profit/loss balance sheet to ensure meeting revenue and profitability targets.

Created strategic marketing plans to generate sales and solidify branding using social media platforms growing customer base over 65% percent.

Analyzed, contacted and created wholesale partnerships with automotive shops and clubs around the US.

Maintained inventory levels by conducting physical audits, parts inspections and inventory orders. Education

Eastern Michigan University Ypsilanti, Michigan B.S. in General Busines + B.A. Organizational Communication December 2016

Colorado State University Fort Collins, Colorado M.S. Organizational Leadership Current

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