Administrative Assistant
Resume:
Shannelle Garcia
San Jose, CA *****
************************@***********.***
Technologically savvy and goal-oriented Administrative Assistant. Driven and motivated to help organizations thrive. Skilled in prioritizing and completing tasks independently. Extensive experience with Microsoft Office.
Willing to relocate to: Santa Clara, CA - San Jose, CA - Campbell, CA Authorized to work in the US for any employer
Work Experience
Operations Manager
CVS - San Jose, CA
July 2023 to March 2024
Responsible for overseeing daily operations, setting goals and objective, creating schedules, managing inventory, ensuring that customer service standards are met. Received weekly loads for product replenishment to ensure inventory is available for customer purchase. Open and closing store.
Handling of cash deposits at end of business day.
Provided exceptional customer service experience on a daily basis. Ensured daily operations were in compliance of state laws. Responsible for outdated merchandise were removed accordingly. Created and provided product withdrawal for returns. Accepted and processed all deliveries from all vendors. Store Manager
Dollar Tree - Santa Clara, CA
February 2020 to February 2023
Responsible for managing and scheduling of team.
Opening of store handling cash drawers for cashiers, provided a clean, organized store front. Responsible for providing exceptional customer service and customer experience. Ensured store operations were in compliance of state laws. Caterer/Server
Servers On Demand - San Jose, CA
April 2016 to August 2019
On call catering and server at a variety places of events such as SAP center, Local High tech businesses, Personal events such as weddings and parties.
Front Office Assistant
Sight & Sound Security - Sunnyvale, CA
August 2003 to June 2014
Responsible for answering phones transferring to appropriate person using a Panasonic KDT phone system.
Scheduled a team of 12 for Service and/or Installs for Security, Audio, Phone systems. Provided administrative support to Owner, Accounting, and Sales department. Provided proposals and contracts for Security, Audio, Phone & Cable systems to Existing and new homeowners.
Provided technical support to customers for Security & Audio systems. Ordering of Office supplies, Security systems, Phone & Cable systems and Audio systems. Pick up and delivery of parts that were on will call per customer jobs. Marked up floor plans for lighting and wiring for security, audio, phone & cable systems in existing, remodeling, new of homes.
Education
Certificate in Computerized Accounting w/ emphasis on Office Skills Computer Business College - San Jose, CA
April 1996 to June 1996
High school diploma
Willow Glen High School - San Jose, CA
September 1990 to June 1993
Skills
• Office Administration
• SAP
• Team Management
• Customer service (10+ years)
• Catering
• Accounts Receivable
• Accounts Payable
• Microsoft windows (10+ years)
• Microsoft Word (10+ years)
• Microsoft Excel (10+ years)
• Security system (10+ years)
• Communication skills
• Sales
• Organizational skills
• QuickBooks
• Supervising experience
• Budgeting
• Fair Housing regulations
• Computer skills
• LIHTC
• Time management
Certifications and Licenses
Food Handler Certification
Driver's License
March 2023 to December 2026
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