Medical Assistant Customer Service
Resume:
FATEN BADWAN
***** ****** ***, *********, ** ****3
Cell: 951-***-****
Email: ****************@*****.***
A results-driven healthcare professional with hands-on experience in clinical settings and a proven track record of delivering exceptional patient care. Leveraging expertise gained as a Medical Assistant Intern at Arrowhead Orthopedic and proficiency in customer service from roles at Victoria's Secret and Uncle Fluffy, I am committed to optimizing healthcare delivery and patient satisfaction within a dynamic healthcare environment. Seeking a position where I can utilize my clinical proficiency, administrative adeptness, and customer service acumen to contribute to a high-quality patient care experience and organizational success.
Education:
North West College, Riverside
Medical Assistant (MA), Graduated /2024
Certifications:
●CPR and A Medical assistant certification
Clinical Skills:
●Proficient in monitoring vital signs
●Conducting diagnostic assessments with precision
●Expertise in specimen collection techniques
●Mastery in wound management
●Aptitude in surgical tray preparation
●Proficient in capillary puncture and EKG administration
●Competency in venipuncture and specimen collection methodologies
Patient Care:
●Facilitated patient readiness for medical consultations
●Demonstrated proficiency in blood pressure measurement
●Documented detailed medical histories accurately
●Maintained examination rooms to the highest standards
●Administered immunizations with precision
●Executed various laboratory tests proficiently
Administrative Proficiencies:
●Coordinated appointments and managed schedules efficiently
●Maintained meticulous supply inventory
●Expertise in processing insurance documentation
●Diligently managed patient records
●Addressed billing inquiries proactively
●Ensured accuracy in insurance claims processing
●Proficient in electronic health record (EHR) systems
Experience:
Medical Assistant Intern
Arrowhead Orthopedic, Riverside, CA
April/24/2024 - May/29/2024
●Completed 180-hour clinical internship with distinction
●Provided invaluable assistance during patient examinations and procedures
●Maintained pristine examination room conditions
●Documented patient vitals and medical histories accurately
●Managed patient appointment scheduling efficiently
●Ensured compliance in patient record management and billing processes
Sales Associate
Victoria's Secret, Riverside, CA
11/1/2019 - 01/2/2020
●Delivered exceptional customer service in a high-volume retail environment
●Offered personalized guidance to customers in product selection and fitting
●Maintained impeccable store presentation and merchandise displays
●Handled sales transactions and customer accounts with precision
●Contributed significantly to achieving sales targets and store profitability
Barista/Baker Assistant/Cashier
Uncle Fluffy, Riverside, CA
June/2022 - March/2023
●Provided exceptional service as a barista, baker assistant, and cashier
●Ensured high-quality preparation of beverages and baked goods
●Managed cashier duties efficiently, maintaining accurate transaction records
●Collaborated effectively with team members to ensure smooth operations
Additional Skills:
●Proficient in Microsoft Office Suite
●Excellent communication and interpersonal skills
●Strong attention to detail and accuracy
●Ability to work effectively in a fast-paced environment
●Exceptional organizational and time management abilities
Languages:
Fluent in English and Arabic
Contact this candidate