Customer Service Quality Control

RAUL MARTINEZ

Modesto, CA ***** • 209-***-**** • ***************@******.***

Punctual and responsible, highly motivated to support the team efficiently and promptly. Forklift and machine operating experience. Trained in serving customer needs and I’m mechanically inclined as well. Able to work quickly and independently in fast-paced environments. I’m bilingual and CPR certified. Looking for a career with a company I can grow with and meet my full potential. HIGHLIGHTS

• MEWP and forklift certified

• Quality control experience

• Mechanic and maintenance skills

• 10 years of customer service experience

• Bilingual (English and Spanish)

• CPR certified

• 5 years of supervisor experience

• Hard working, punctual and a quick

learner

• 3 years of clerical experience

• 2 years’ experience in Microsoft Excel

• 5 years’ ordering experience

EXPERIENCE

Order Selector, Sierra Pacific Warehouse Group

2022 – 2023

Load freight trucks to transport product.

Shift Lead, Graham Packaging

2022

Run crew of 12, schedule employees’ hours, operate forklift, monitor production numbers, act as liaison between employees and higher ups.

Yard Associate, Sunbelt Rentals

2019 – 2021

Responsible for filling customer orders for delivery and pick up. Forklift and MEWP certified. Load and unload trucks. Working knowledge of equipment and computer programs for equipment rentals and mechanic service. Did check over and minor repairs on small equipment and trailers. Acquisition Specialist, PMZ

2018 – 2020

Worked in the Choate Real Estate Group. Made phone calls and set appointments for the team so the agency could buy, restore, and sell properties.

Machine Operator, KMM

2017 – 2018

Operated a machine to run cable wire onto spools for customers. Also drove forklift to receive and offload product.

RM

Dairy Specialist / Crew Member, Trader Joe’s

2011 - 2016

Responsible for writing dairy order. Receiving and inspecting orders. Making sure the product met Trader Joe’s’ quality standards. Stocking and working on the register were also a part of my job duties. EDUCATION

Gilroy High School

Gilroy, CA

2002

High School Diploma, General

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