Part-Time Team Member
Resume:
Da’kerra Woodard
Baltimore, Maryland 21202
**********@*****.***
Hard-working associate with exceptional experience leading teams, delivering results, and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. I am currently seeking part-time/ Full-time employment to gain experience and develop new skill sets. I am a fulltime student at Morgan State University studying Psychology.
HISTORY AND EXPERIENCE
EDUCATION
2013 – 2017 Digital Harbor high school, Baltimore MD
2017-Present Morgan State University
EMPLOYMENT
October 2017- August 2019 - Manager at Pinkberry, Baltimore location
●Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
●Delivered feedback to decision-makers regarding employee performance and training needs.
December 2017- September 2018 - Supervisor at Onsite News, Baltimore Location
●Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
●Measured effectiveness of customer success by defining operational metrics, tracking systems and reporting to executive team.
●Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
August 2019- November 2021 - Supervisor at Zona Cocina, Baltimore Location
●Monitored workshop work flow for over 50 employees.
●Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical and laboratory staff and patients.
●Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
November 2020-Present Warehouse associate at Amazon work force, White Marsh MTN9
SKILL
Computer literate
Organization
Multitasking
Dependability
aptitudinal
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