Underwriting Assistant Support Specialist
Resume:
FELICIA JAMES
Romeoville, Illinois *****
************@*********.***
SUMMARY OF QUALIFICATIONS
Extensive experience in insurance industry. Highly productive with ability to work well on own initiative. I have over 30 years of experience in Commercial Insurance as a productive Underwriting Assistant with expertise in processing new and renewal business requests, midterm endorsement requests, policy issuance and other transactions.
EMPLOYMENT HISTORY
PRO UNLIMITED, WEST BOROUGH, MA JAN 2022 – MARCH 2023
Senior Underwriting Support Specialist
Successfully assisted underwriters in screening risk offerings through applying pre and post underwriting process and procedures, issued policies, renewals, endorsements, and cancellations, tracked results, while utilizing high level industry problem solving skills.
LIBERTY MUTUAL INSURANCE, LISLE, IL. MAY 2000 – DEC 2021
Senior Underwriting Assistant
Provided timely and high-quality customer service to Underwriters and agencies by screening, rating and entering transactions for all Commercial Lines of business using knowledge and skills to handle complex account work, solve problems, and provide technical support, training, and leadership to others.
*Responsible for completing quality control audits for other Underwriting Assistants as
Assigned on a quarterly basis.
TARGET INSURANCE SERVICES, LISLE, IL. APRIL 1998 – APRIL 2000
Senior Underwriting Assistant
Responsible for quoting New Business Submissions and Renewals for Professional Liability Temporary and Permanent Staffing.
*Quote New Business Application with 48 hours
TRAVELERS P & C/AETNA INSURANCE CO, NAPERVILLE, IL JUNE 1982 – DEC 1997
Senior Underwriting Assistant
Responsible for managing 800 Workers’ Compensation accounts, conducting thorough underwriting analysis. Evaluate claim histories and loss control and premium audit information to make decisions related to current pricing and coverage’s and make appropriate changes to policy.
*Maintained delinquency rate of 1%
*Prompt and efficient response to telephone calls
*Ensure that collection referrals are submitted with 5 days
*Exceeded unit goal every time period
*Regularly promoted with internal job category
EDUCATION
AIS, INS
High School Diploma
Reference available upon request
Contact this candidate