Customer Service Representative

Rebecca Berlus

**************@*****.***

305-***-****

I am a customer service representative with 3 years of expertise in sales and customer support. Knowledgeable with customer service software. I am hoping to continue using my experience to obtain employment in a customer service role.

Work Experience

Customer Service Representative

Alorica

February 2019 to 2020

•I assisted customers with opening and closing accounts

•Trainer for new employees

•Telephone customer service

Park Attendant

Wess security - Miami, FL

June 2020 to August 2020

•Enforced social distancing at the park

•Maintaining cleanliness of the park

•Patrolling the park

CSA - Customer Service Associate

Footlocker

February 2018 to October 2018

•Cashier/ stocker

•Maintain customer care and satisfaction

Education

High school Diploma

South Dade Senior High School

August 2014 to June 2018

Skills

•Excellent communication skills

•Customer Service

•Customer Care and Support

•Bilingual (English,Creole)

•Cash Handling (3 years)

•Data Entry

•Typing

•Microsoft office proficient(Word,PowerPoint)

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