Underwriter

LAUREN WESTON

Norristown, PA ***** · 484-***-**** · *********@*****.***

Business Management Professional deeply committed to providing quality service, and meeting deadlines. Experience working in management roles for corporate and small businesses. Passionate about building strong customer relationships, increasing the growth of clientele, and meeting goals. Ability to lead and communicate effectively with clientele about progress while ensuring product delivery is set at a high priority. S K I L L S

Project Management Marketing Organization Time Management Outlook Microsoft Office iOS Customer Satisfaction Risk Analysis CRM

E X P E R I E N C E

Bozzuto, Conshohocken, PA June 2023-Present

Sales And Marketing Associate

● Follow up with prospects using CRM (Yardi) to convert leads into community tours and leases.

● Prepare new move-in paperwork and ensure apartments are ready and gifted for new tenants.

● Handle all necessary paperwork for new move-ins, delinquency notices, transfer documentation, and move-out letters.

● Create and manage monthly social media campaigns to generate interest and excitement, highlighting newsletters, community events, and vendor communications, while staying within budget. JGWentworth, Chesterbrook, PA July 2022- June 2023 Underwriter

● Manage over 100 files and assess the necessary docs for each file based on carrier & state requirements.

● Review contracts, court orders, and other legal documents to determine what is needed to insure an easy transaction for the customer and the company.

● Negotiated with multiple departments within the company, as well as court order attorneys to make sure we meet deadlines and the customer is ready for court.

● Assessed each file a week before the court date to make sure missing documents required are in our system.

● Executes the ability to multitask with various projects while remaining detail oriented through processes. Charles Tyrwhitt, King of Prussia, PA April 2021 - July 2022 Keyholder & Sales Lead

● Manage a team of 2 direct reports (Sales Associate) and effectively deliver training about weekly sales goals, ATV’s, and new inventory of products to the team.

● Direct and coordinate 25+ daily appointments with customers and ensure customers are highly satisfied by delivering more than 90% or higher of satisfaction.

● Recognized for delivering and generating $1.5K-2K in daily sales in stocked items and custom merchandise

(Top 10 in sales across entire company; Worldwide). Indochino, King of Prussia, PA May 2019 – April 2021 Style Guide

● Assisted personal clients in building their custom suit wardrobe and ensuring their expectations were met at the end of the transaction.

● Communicated with customers effectively via email and phone about updates regarding their orders while using an internal database to determine delivery of items.

● Educated customers about custom suiting and fitting products while also supporting the overall operational need of the showroom.

E D U C A T I O N

Millersville University, PA

Bachelor in Communications 2019-2022

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