Customer Service Rep
Resume:
Teodora Navidad
San Diego, CA *****
*******.*****@*****.***
Authorized to work in the US for any employer
Work Experience
Personal Care Assistant
Sandra Gothard - San Diego, CA
August 2003 to Present
Managed Finances and Organized Bills
Arranged appropriate travel to Doctor Appointments and various outings. Daily cooking,housekeeping and helped with exercise and daily grooming. Market Research
LUTH RESEARCH - San Diego, CA
July 2001 to November 2019
Worked part of team to develop innovative branded marketing collateral for use by sales team. Generated real- time data collection through open- forum discussion,surveys and questionnaires created for target audience.
Home Health Care Aide
Trini Guest Home - Santa Barbara, CA
March 2000 to June 2001
Developed strong and trusting rapport with each patient to facilitate best possible care and assistance. Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude,effectively establishing long term professional relationship.
Business Manager and Photographer of Photography Franchise INVU Portraits - Atlanta, GA
January 1998 to March 2000
Managed Business Operations,Marketing and Sales for Children's Photography franchise generating in an increase of monthly and yearly revenue.
Analyzed regional market trends to distinguish best courses of action for company. Interacted with customers and vendors with utmost professionalism to solve various problems. Paraprofessional
Atlanta Public Schools - Atlanta, GA
January 1998 to June 1999
Paraprofessional for Special Education Teacher in an Elementary School. Helped assist Special Education Teacher with students with special needs, cerebral palsy and autism in a classroom. Customer Service Associate/Stockero
Drug Emporium - Atlanta, GA
April 1996 to January 1997
Delivered fast friendly and knowledgeable service to routine questions and service complaints. Helped with keeping shelves stocked,
Assisted daily customers and greeted them with an upbeat attitude. Education
Bachelor's in Graphic design and Media Arts
Southern New Hampshire University - New Hampshire
August 2021 to Present
Bachelor's in GRAPHIC DESIGN AND WEB DESIGN
Independence University - Utah
May 2020 to August 2021
High school diploma
Tri-Valley High School - Hegins, PA
September 1984 to June 1986
High school diploma
Skills
• Photography
• Intermediate Computer Skills (10+ years)
• Stocker
• Strong Problem Solver (10+ years)
• Articualte and Well Spoken (10+ years)
• Adaptable to any situation (10+ years)
• Dependable and Reliable (10+ years)
• Professional and Organized (10+ years)
• Market Research (5 years)
• Business Management (2 years)
• Presentation Skills (2 years)
• Business Development
• Problem-solving (10+ years)
• Flexibility (10+ years)
• Team Work (10+ years)
• Reliability (10+ years)
• Patient care
• Alzheimer's care
• Dementia care
• Special needs
• Special Education
• Caregiver
• Customer service
• Cooking
• Caregiving
• Home care
• Senior care
• ADLs
• Home health
• Typing
• Classroom experience
• Marketing
• Sales
• Photography
• Windows
• Working with people with developmental disabilities
• Meal preparation
• Childcare
• Teaching
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