Security Guard Customer Service
Resume:
CAREER OBJECTIVE
EXPERIENCE
JERMAINE MAYS
DIRECTOR OF SECURITY
760-***-**** ********@*****.*** Moreno Valley, CA 92551 Efficient professional with 17 years of experience and a proven knowledge of management, multi-tasking, customer service, improving operations, functions, and service of the security department while effectively managing crises in fast paced environment. Able to handle multiple projects simultaneously with a high degree of accuracy. Through knowledge of advanced security systems, computerized access control and security related legislation and regulation. Aiming to leverage my abilities to successfully fill the Director of Security role at your company. Andalusia Country Club
La Quinta, CA March 2006 - February 2023
DIRECTOR OF SECURITY
Coordinated security activities to safeguard
company employees, guests, or others on company
property.
Trained subordinate security professionals in
security rules and procedures.
Wrote and reviewed security-related documents,
such as incident reports, proposals and tactical
and strategic initiatives.
Ensured efficiency and quality of security
operations.
Communicated security status, updates and actual
and potential problems, used established
protocols.
Monitored and ensured sound, ethical
environment.
Supervised subordinate security professionals,
assigned work and evaluated performance.
Prestige Security
Culver City, CA December 2005 - March 2006
SECURITY GUARD
Protected property and staff by maintaining safe
and secure environment.
Provided employees and visitors with proper
company-issued identification, maximizing
security.
Controlled personnel access by monitoring
identification of individuals entering restricted
areas.
Patrolled assigned posts by vehicle or foot to
maintain visibility and observe unusual activity.
Monitored entry-exit activity, allowing only
authorized personnel to enter facility.
Monitored and authorized entrance of vehicles or
people to keep property secure.
Blackhawk Security
Los Angeles, CA May 2004 - December 2005
SECURITY GUARD
Provided employees and visitors with proper
company-issued identification, maximizing
security.
Monitored entry-exit activity, allowing only
authorized personnel to enter facility.
EDUCATION
SKILLS
CERTIFICATIONS
AWARDS
Monitored and authorized entrance of vehicles or
people to keep property secure.
Patrolled premises regularly to maintain order and establish security presence.
Checked surveillance cameras to identify
disruptions or unlawful acts.
Bed Bath and Beyond
Los Angeles, CA October 2003 - February 2004
SHIPPING AND RECEIVING ASSOCIATE
Received shipments from various carriers,
verifying piece counts with supporting
documentation.
Prepared finished goods for shipment according to
customer requirements.
Answered customer questions regarding status or
feasibility of job requests.
Packed, sealed, labeled and affixed postage to
prepare materials for shipping.
Universal Protection
Los Angeles, CA June 2000 - August 2003
SECURITY GUARD
Reacted quickly to suspicious activities and events to prevent and isolate potential dangers.
Maintained working knowledge of locations of
various departments, buildings and access routes.
Maintained and securely retained series of keys,
controlling access to locked areas.
Checked surveillance cameras to identify
disruptions or unlawful acts.
Protected property and staff by maintaining safe
and secure environment.
Crenshaw high School, Los Angeles, CA June 1991
HIGH SCHOOL DIPLOMA
Operations Oversight Security Implementation
Security Regulations Security Team Management
Safety Oversight Security Processes
Closed Circuit TV Systems Security Screening
Weekly Payroll Staff Performance Assessments
Visitor Monitoring Staff Discipline
Guard Card # G1508891 Exp 03/31/2024
Officer of the Year 07/2007
Performance Certificate 09/2011
Certificate of Appreciation 09/2020
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