Executive Assistant Data Entry
Resume:
Objective
Hena Parween
**** **** **** ******,***#118,
McAllen, TX, 78504
************@*****.***
LinkedIn:hena-parween-5295581a7
Seeking a dynamic position in a leading hi-tech environment where I can leverage my professional knowledge, skills, and abilities to drive innovation, foster resourcefulness, and contribute to the company’s growth. I aim to be a valuable asset by embracing flexibility, staying abreast of industry trends, and actively pursuing professional development opportunities. Education
Institute Field of study Location Graduation Year
Bachelor of Technology (B.Tech) Computer Science RCIT, Jharkhand, India 2013 High School Graduation Science SSJSN College, Jharkhand, India 2009 Skills
• MS Excel, MS Word, C, C++, CSS, HTML, SQL Databases, Python
• Facilitated communication skills across teams and administrative management Experience
Executive Assistant (Administration)
Navodaya Vidyalaya Samiti, Bihar, India
Sep’21 - Apr’23
• Skilled in drafting and communicating official letters and notices to stakeholders, including staff, parents, and government agencies.
• Experience in maintaining accurate and up-to-date information on school websites through data entry and content manage- ment systems.
• Extensive experience in sourcing and managing relationships with external vendors, contractors, and service providers.
• Proven ability to optimize costs through competitive bidding, cost benchmarking, and consolidation of services.
• Implemented quality assurance mechanisms, conducted performance evaluations, and addressed deficiencies promptly. Technical Support
Indiabulls, Delhi, India
Jul’19 - Dec’19
• Responded to customer inquiries via phone, email, or chat, diagnosing and troubleshooting technical problems efficiently and effectively.
• Documented and tracked customer interactions, solutions, and escalations in the CRM system.
• Received consistently positive customer feedback, achieving high customer satisfaction ratings. Projects
Computer Based Training (CBT) for Armored Fighting Vehicle Simulator
• Played a role in designing and developing the CBT tool, focusing on creating user-friendly interfaces and comprehensive training materials.
• Utilized VB.Net and HTML to design two panels and create an intuitive graphical user interface.
• Enabled crew members to learn and understand system functions through a trial and error approach. Additional Information
• Java SE Programmer Certification
• Fluent in English and Hindi
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