Inventory Control Customer Relations

TIMOTHY M RICHARD

** ******** ******, ********, ** 02343

Home: 781-***-**** Cell: 774-***-****

********@*****.***

Management Profile

Motivated Manager practiced in customer relations, sales, and inventory control. I have a demonstrated skill in improving store operations, increasing top line sales and reducing costs. I am equipped with extensive experience in retail management and sales. I have proven leadership skills and multi-tasking strengths.

Core Competencies

Results-oriented / Team-oriented

Operations / Change management

Supervision and training

Multi-million dollar P & L management

Customer and service oriented

Loss prevention comprehension

Excellent communication skills

Professional Experience

Ocean State Job Lot Various locations

Store Team Leader 5/2019 to present

Responsible for entire operations of $5m/year unit including:

personnel, expenses, labor management and merchandising.

Oversee seasonal transition marketing and execute to company standards.

BROOKS PHARMACY / RITE AID CORP / WALGREENS

Duxbury, MA

Store Manager 3/2002 to 3/2019

Responsible for entire operations of $4.5m/year unit including personnel, expenses, labor management and merchandising.

Improved sales by 2% over previous year’s performance for 8 consecutive fiscal years.

Managed consistent delivery of Field Controllable EBITDA at or over plan for 6 consecutive fiscal years.

Delivered consistent company Top Ten percent customer service and associate satisfaction metrics (4200 stores).

SHAW’S SUPERMARKETS INC

Randolph/Quincy, MA

Non-Perishable Manager 01/1998 to 01/2002

Responsible for operations of Grocery Department, this constitutes roughly 70% of total store sales.

Managed Quincy Grocery unit to highest percent to store sales in chain.

Fiscal ’99 Profit and Loss statement rated first in the company for percentage contribution to company “Bottom Line” (124 stores).

Supervise entire unit in Store Managers absence to company standards and policies.

Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.

SHAW’S SUPERMARKETS INC

Braintree, MA

Perishable Manager 01/1996 to 01/1998

Responsible for operation of six “perishable” departments, this constitutes roughly 30% of total store sales.

Supervise entire unit in Store Managers absence to company standards.

Opened a new store location and assisted in recruiting and training new staff.

Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.

SHAW’S SUPERMARKETS INC

Hanson, MA

Relief Manager and Wells Crew Chief 01/1988 to 01/1996

Promoted from stock clerk to cashier, to cashier supervisor to daytime grocery supervisor to Night Relief Manager.

As Relief Manager, responsible for entire store in Store Managers absence.

Performed store closing operations and duties.

Stocked and restocked inventory when shipments were received.

EDUCATION AND TRAINING

BACHELOR OF ARTS: SPEECH COMMUNICATIONS 1990

Bridgewater State College, Bridgewater, MA

COMBAT MEDIC 1983

US Army Medical Training Center, San Antonio, TX

Massachusetts Army National Guard 1983-1989

Combat Medic and Field Engineer certifications

Attained rank of Sergeant E-5 at time of separation

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